Workfront Administrator - Manager

Overview

Experience : 8+ Years Skills: Work front Admin + Project Management Location: Bangalore /Hyderabad/Gurgaon

Shift: 2 PM -11 PM IST (Day light Saving 3 PM - 12 AM IST)

Hybrid Model : 3 Days work from office per week

About Omnicom Global Solutions

Omnicom Global Solutions (OGS) is Omnicom's integrated solutions engine, bringing together a global talent community and connected capabilities to build adaptive, future-ready solutions.

As an integral part of Omnicom, the world's leading marketing and sales company, OGS helps agencies and clients navigate what's next through expertise spanning Media, Data & Analytics, Technology, Creative, Strategy & Insights, MarTech, Commerce, Healthcare, and Business Support Solutions.

With over 8,000 professionals across India, the Philippines, and Colombia, and a growing global footprint, OGS combines deep domain expertise with scaled delivery to drive innovation, accelerate growth, and create meaningful business impact.

Role Overview:

We have an exciting role of Workfront Administrator. You will play a key role in OpEx and Intercompany JE preparation, transaction and variance analysis. This might be a great fit if you are result-oriented and excited to be part of a growing team.

Responsibilities

Agency Operations & Business Partnership

• Partner with Omnicom agency stakeholders, Delivery Leads, PMOs, Finance, and Operations teams to ensure seamless execution of project lifecycle processes.
• Act as the primary operational liaison between OGS and agency leadership for Workfront and Vantage-related activities.
• Understand agency-specific workflows, business requirements, and operational challenges to recommend scalable solutions and process enhancements.
• Drive standardization of project setup, governance, and compliance practices across multiple agencies and business units.

Project Lifecycle Governance

• Oversee end-to-end job creation, project setup, validation, updates, and maintenance activities across Workfront and Vantage platforms.
• Establish and maintain operational controls to ensure project setup accuracy, compliance, and adherence to agency governance standards.
• Monitor and manage project lifecycle bottlenecks, identifying risks that could impact project execution, financial reporting, or resource allocation.
• Ensure operational processes support accurate forecasting, utilization reporting, revenue recognition, and project tracking requirements.

Data Governance & Operational Excellence

• Own the integrity, accuracy, and completeness of project, resource, financial, and job-related data within operational systems.
• Develop and enforce data governance frameworks, quality standards, and audit controls.
• Conduct trend analysis to identify systemic data quality issues and implement corrective action plans.
• Drive continuous improvement initiatives that enhance operational efficiency, reduce rework, and improve stakeholder experience.

Platform Optimization & Transformation

• Partner with the Workfront Program Manager to identify opportunities for platform enhancements, workflow optimization, automation, and system integration.
• Evaluate current business processes and recommend future-state solutions that improve scalability and operational effectiveness.
• Lead user acceptance testing (UAT), change impact assessments, and deployment support for new capabilities and enhancements.
• Champion platform adoption and best practices across agencies to maximize return on technology investments.

Stakeholder & Change Management

• Build strong relationships with agency leadership and functional partners to drive alignment on operational priorities.
• Influence stakeholders to adopt standardized processes and governance frameworks.
• Facilitate operational reviews, governance forums, and stakeholder meetings to drive accountability and performance improvements.
• Support organizational change initiatives related to process transformation and platform evolution.

Reporting, Analytics & KPI Management

• Develop and maintain operational dashboards and executive reporting for agency and leadership review.
• Analyze performance trends, workload distribution, project compliance, and platform utilization metrics.
• Establish meaningful KPIs and SLAs to measure operational effectiveness, service quality, and business impact.
• Present actionable insights and recommendations to senior leadership to support strategic decision-making.

Team Leadership

• Lead and mentor a team of Workfront/Vantage operations specialists.
• Drive a culture of accountability, customer focus, operational excellence, and continuous improvement.
• Develop capability-building plans to enhance team expertise in project operations, governance, and platform administration.
• Support workforce planning, succession planning, and performance management initiatives.

Qualifications

Required Qualifications

• Finance, Accounting, or other relevant degree
• Workfront Experience in support 
• Ability to multi-task and perform under pressure
• Highly detail oriented, good organizational skills and deadline oriented
• Self-starter and independent/pro-active thinker who has the desire to work in a fast-paced organization
• Ability to work autonomously at times.
• Strong knowledge of Excel (including x-lookups and pivot tables) and work with large volumes of data
• Strong communication and writing skills