Senior Manager

OVERVIEW

The Sr. Manager, Warehouse Security is a newly created role that will serve as the primary Security leader for ALO's North America Distribution Center network. Based at the Las Vegas warehouse, this leader will help build, formalize, standardize, and continuously improve the Asset Protection Security function across the current four-warehouse footprint, including Las Vegas, Dallas, Memphis, and Maryland, as well as future distribution center expansion.

This role is responsible for helping establish a scalable warehouse security operating model that protects people, product, facilities, and company assets through disciplined physical security, guard force oversight, access control, investigations, incident response, yard and dock controls, visitor/vendor management, and risk-based loss prevention strategies. The position partners closely with Warehouse Operations, Asset Protection, HR, Legal, Safety, IT, Facilities, Inventory Control, Transportation, and external public-safety partners to assess the current state, identify gaps, build practical controls, and drive consistent execution across the network.

Because this is a build-stage leadership role, the position requires a hands-on operator who can assess what currently exists, prioritize risk, create structure, influence site leaders, and translate field observations into practical corrective actions, site risk profiles, network reporting, SOPs, KPIs, and 30/60/90-day improvement roadmaps. The role requires strong operational judgment, executive-ready communication, and the ability to balance life-safety, product-loss, business continuity, vendor performance, and compliance-related risk in a fast-paced distribution environment.

RESPONSIBILITIES  

• Serve as the primary Security leader for ALO's North America Distribution Centers, helping build and mature the Security function across the current four-warehouse network and future DC expansion.
• Help design, build, and implement a scalable warehouse security operating model, including governance, SOPs, post orders, access-control standards, visitor/vendor protocols, guard-force expectations, incident escalation, audit cadence, KPIs, and corrective-action routines.
• Develop, implement, and maintain a risk-based warehouse security strategy for the North America Distribution Center network.
• Lead the Asset Protection Security function for distribution centers by establishing operating routines, performance expectations, and risk-based priorities across all sites.
• Conduct current-state security assessments and site visits using a consistent validation method across locations; evaluate actual execution rather than relying solely on written policy, system configuration, or vendor representation.
• Create and maintain one-page site security profiles, network risk heat maps, immediate corrective-action lists, resource recommendations, and 30/60/90-day security roadmaps for leadership review.
• Walk and assess the full warehouse risk path, including property line, parking lots, employee entrances, truck gates, yards, docks, shipping, receiving, pick/pack/ship, returns, high-value inventory areas, trash/disposal, emergency exits, and exterior premises.
• Identify immediate exposure requiring short-term corrective action while building longer-term standards, routines, metrics, and accountability mechanisms.
• Lead, coach, and develop site security resources, including direct reports, dotted-line partners, contract security personnel, and cross-functional site owners, with clear expectations, accountability, and performance routines.
• Oversee physical security systems and processes, including access control, CCTV, intrusion detection, visitor management, perimeter controls, key control, lighting, emergency exits, and guard-force operations.
• Partner with IT and Facilities to assess, stabilize, and improve cyber-physical security systems, camera coverage, retention, alarm response, badge administration, access reviews, and security technology uptime.
• Build and maintain site risk profiles using incident trends, inventory loss/shrink data, trailer and seal exceptions, access-control activity, operational changes, facility layout, workforce activity, vendor performance, and threat intelligence.
• Lead or support investigations involving theft, product loss, workplace violence concerns, policy violations, unauthorized access, vendor issues, seal or trailer exceptions, suspicious activity, and other security incidents.
• Partner with HR, Legal, Safety, and Operations to ensure investigations, evidence handling, interviews, documentation, and corrective actions are conducted consistently, objectively, and in accordance with company policy.
• Manage security incident reporting, case documentation, metrics, dashboards, and trend analysis; prepare concise, executive-ready updates that identify risk, root cause, corrective action, owner, due date, and status.
• Develop and deliver security training and awareness programs for leaders, associates, and contractors, including access control, visitor management, theft prevention, workplace violence prevention, emergency response, incident escalation, and security culture expectations.
• Help establish crisis management and emergency response readiness in coordination with Safety, HR, Facilities, Operations, law enforcement, fire, and emergency responders; support planning for active threat, evacuation, severe weather, facility lockdown, and other disruptive events.
• Own or influence regional security budgets, guard-service spend, technology requests, vendor selection, service-level agreements, invoice validation, and cost-to-risk prioritization.
• Oversee contract security vendors to ensure staffing coverage, post compliance, patrol completion, reporting quality, escalation discipline, training, and performance accountability.
• Support new facility openings, expansions, remodels, and operational changes by reviewing layout, access points, yard flow, dock controls, camera design, guard posts, emergency paths, and premises-security needs.
• Promote standards-informed controls by applying relevant warehouse and supply-chain security frameworks where appropriate, including ASIS, TAPA, ISO 31000, ISO 28000, NFPA 730, OSHA warehouse safety concepts, workplace violence prevention models, and CTPAT supply-chain integrity principles.
• Drive continuous improvement initiatives that strengthen asset protection, reduce shrink, improve field execution, enhance safety-adjacent security readiness, and build a consistent security culture across the warehouse network.

QUALIFICATIONS

• Builder mindset with the ability to create structure, standards, routines, and accountability in a developing Security function.
• Strong understanding of warehouse security, asset protection, physical security, yard/dock controls, trailer and seal integrity, visitor/vendor management, and guard-force operations.
• Ability to assess risk across life safety, workplace violence, product loss, cargo theft, unauthorized access, business continuity, vendor performance, and reputational exposure.
• Experience translating field observations into practical corrective actions, control standards, audit routines, KPIs, and leadership-ready reporting.
• Strong knowledge of physical security systems, including access control, CCTV, intrusion alarms, video retention, camera placement, badge administration, and incident-reporting platforms.
• Experience in workplace investigations, interviewing techniques, evidence handling, report writing, and cross-functional case management.
• Understanding of distribution center operations, inventory movement, transportation handoffs, returns, high-value product flows, and common shortage or diversion points.
• Strong leadership presence with the ability to influence Operations, HR, Legal, Safety, IT, Facilities, Inventory Control, Transportation, vendors, and senior leaders without relying solely on direct authority.
• Excellent communication and training skills with the ability to set clear expectations for hourly associates, security officers, site leaders, and executives.
• Proven critical thinking and decision-making ability under pressure, including during emergency, threat, facility disruption, or high-loss events.
• Strong data orientation; able to identify patterns in shrink, incidents, access activity, camera outages, guard performance, trailer/seal exceptions, and corrective-action completion.
• Ability to build productive relationships with law enforcement, emergency responders, landlords, security vendors, carriers, and other external partners.
• High integrity, sound judgment, confidentiality, and professionalism when handling sensitive employee, security, legal, operational, or executive-facing matters.
• Bachelor's degree in Criminal Justice, Security Management, Business, Supply Chain, Operations, or related field preferred; equivalent relevant experience may be considered.
• 7+ years of progressive experience in corporate security, loss prevention, asset protection, supply-chain security, or related security operations, preferably in warehouse, logistics, retail distribution, manufacturing, or high-volume fulfillment environments.
• Experience helping build, formalize, or significantly improve a security, asset protection, loss prevention, or operational risk program preferred.
• Experience leading or influencing security operations across multiple sites, regions, or business units.
• Demonstrated experience managing guard-force operations, vendor performance, post orders, service levels, staffing coverage, and incident-reporting expectations.
• Experience conducting security audits, vulnerability assessments, root-cause reviews, and corrective-action follow-up.
• Experience conducting and leading complex investigations involving internal theft, workplace threats, unauthorized access, policy violations, vendor issues, or product loss.
• Proficiency with physical security systems, CCTV platforms, access-control systems, alarm monitoring, incident-reporting tools, dashboards, and Microsoft Office applications.
• Working knowledge of workplace violence prevention, emergency response, business continuity, premises security, cargo security, and warehouse safety interfaces.
• Familiarity with relevant security and supply-chain frameworks such as ASIS, TAPA, ISO 31000, ISO 28000, NFPA 730, OSHA warehousing concepts, CTPAT, or comparable standards preferred.
• Professional certification such as CPP, PSP, APP, PCI, LPQ, LPC, or comparable security, investigations, or asset protection credential preferred.
• Ability to travel regularly, approximately 40% or as business needs require, to North America warehouse locations and to support incident response, site assessments, vendor reviews, and leadership meetings.
• Ability to work across time zones, support urgent incidents when required, and operate effectively in a warehouse environment that may include extended walking, standing, dock/yard exposure, and variable operational schedules.