Reporting to our VP of People, Culture & DEI, you will be:

• A level-headed, conscientious contributor who understands and respects confidential employee and company information.
• A curious and agile HRIS SME who is looking to grow within the broader People Team.
• An empathetic people professional who seeks to serve the people who work with them. 
• A business-enabling HRIS SME who partners with our People Team to continue to support employees through proactively addressing system issues. 
• A creative, warm People Team member with exceedingly high emotional intelligence, including global and cultural awareness.
• Willing and able to build the plane while flying it.
• A clear, intentional and visible partner in our culture of decency, empowerment, and beyond helpfulness.
• A true collaborative partner to our People Team (and all ezCater team leaders) in bringing holistic thinking and action to all of our work

What you’ll do:

• Be a beacon of our culture 
• Collaborating with HR managers and other stakeholders to determine HRIS needs.
• Analyzing HRIS performance metrics and resolving system issues.
• Creating user accounts, managing access, and updating employee information.
• Performing system upgrades, as well as providing training and technical support.
• Developing and implementing new processes and systems for efficient HR management.
• Optimizing HRIS processes, integrating new software, and performing diagnostic tests.
• Maintaining databases, analyzing data, ensuring data integrity, and running queries.
• Recording and securely storing HR metrics, including attendance and employee performance data.
• Auditing HR processes and documents, including payroll administration, staff turnover, hiring, and termination of service, when required.
• Tracking and implementing technological advancements in the field of HRIS.
• Creating tracking systems for People data outside of the HRIS system. 
• Proactively connect the dots and people where needed
• Partner with other People Team functions to maintain appropriate record retention and annual reporting 
• Support the continuous improvement of the new hire & onboarding processes
• Partner with People Team to ensure consistency in documentation, standards and processes
• Be aware of compliance with federal and state regulations concerning employment in all decision making
• Influence practices to increase employee engagement and satisfaction
• May perform other duties as assigned

You have:

• Experience with the UKG (Ulti) and/ or Kronos systems.
• Experience in a field where you were responsible for handling confidential information
• Knowledge of Federal and State laws (DOL, EEO, ADA, FMLA, etc.), practices and procedure.
• HR Generalist background preferred
• HR Certification or education are a bonus
• High level of comfort in Google suite, MS Office (Word, PowerPoint, Excel) and UltiPro HRIS
• Strong customer service communication skills 
• Strong documentation skills
• Experience writing business appropriate communication for broad audiences 
• Broader HR or senior administrative background is ideal