Associate Engagement Manager Intern - AWS Professional Services

Description

NOTE: By applying to this position, your application will be considered for New York City, NY; and Arlington, VA.

Shape what comes next | Discover careers in Tech

At Amazon, our tech isn't just a tool, it's your playground. Our engineers work on scalable systems, cloud services, and customer-facing products that operate at global scale. This is an environment where you learn by building. Whether you're creating cloud-native solutions, optimizing machine learning models, or building products that drive experiences for millions of customers around the globe, your work reaches the world, fast. You'll take ownership early, collaborate across teams and disciplines, and grow your skills as you tackle new problems. There's no single path forward here, with a chance to explore different directions and shape your journey as you go. This is where ambition meets opportunity and, where the impact of what you build helps define what comes next, for customers and for you.

What's in it for you? An internship at Amazon means real responsibility from day one. You'll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond campus.

Are you passionate about supporting teams that deliver enterprise cloud computing solutions to a diverse and challenging set of customers? Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things?

At Amazon Web Services (AWS), we’re seeking interns to join our AWS Engagement Management Internship program with Professional Services (ProServe). This is a unique opportunity for driven individuals to learn a key role in a fast-growing business, delivering significant value to AWS customers of all sizes from nimble startups to global brands. As an Engagement Manager intern, you will gain hands-on experience in cloud computing, develop business acumen, and learn about Amazon’s peculiar culture. The skills developed in this program accelerate careers in the technology consulting industry.

Key job responsibilities
About the Role

Engagement Managers lead the delivery of complex cloud solution projects, combining technical expertise with project leadership to drive successful AWS implementations. Engagement Managers bridge business requirements with technical solutions, apply AWS frameworks such as the Well-Architected Framework and Cloud Adoption Framework, and manage project risks, scope, and stakeholder alignment to deliver customer outcomes. ProServe engagements span the full platform of AWS solutions, helping customers and partners remove constraints and accelerate their cloud journey.

This role will focus on building your consulting capabilities by working alongside our Engagement Management Team on AWS development initiatives. Under the guidance and supervision of an Engagement Manager, you will learn about AWS products and services, and support in facilitating and monitoring cloud adoption engagement activities. You will learn AWS consulting skills to make appropriate data-driven decisions, manage business communications, and drive decisions with internal and external stakeholders. You will track customer engagement, schedule, scope, financials, and outcomes based on customer contracts and AWS frameworks. This internship can lead to a full-time role in; Arlington, VA; or New York City, NY; that has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract.

Upon successful completion of the internship program, selected interns will receive a full-time offer to join ProServe Associate to Consultant (A2C) Delivery. A2C Delivery develops the next generation of ProServe consultants who use generative and agentic AI to solve customer challenges and drive innovation within ProServe. A2C Delivery focuses on accelerating career development for recent graduates and early career professionals entering technical roles, advancing their skills and helping customers design and build flexible and resilient cloud-based solutions. While in A2C, you will learn key technical and professional skills from top AWS subject matter experts that you can use in your career working with AWS’s customers.

Amazon internships are full-time (40 hours/week) for 12 consecutive weeks, starting Summer 2027. Applicants should have at a minimum one semester remaining after their internship concludes.  This role requires the intern to be onsite five days a week in Arlington, VA, or New York City, NY. 

Expectations of the role include:

- Collaboration: Interface with various customers and internal AWS stakeholders consisting of Engagement Managers, Practice Managers, and project teams

- Communication: Present to team members and audiences of all levels using effective verbal and written communication skills

- Self-Directed: Work effectively in a dynamic environment with changing priorities and able to take proactive steps to exceed customer expectations

Basic Qualifications

- Are 18 years of age or older
- Work 40 hours/week minimum and commit to 12 week internship maximum
- Are enrolled in a academic program that is physically located in the United States
- Bachelor's degree in Business or a STEM related field, such as Computer Science, Computer Engineering, Information Technology or related fields
- Experience assisting in project or program delivery
- Graduating between December 2027 and June 2028

Preferred Qualifications

- Master's degree in Business or a STEM related field, such as Computer Science, Computer Engineering, Information Technology or related fields
- Coursework in Project Management
- Leadership/Communication role (clubs, organizations, volunteering, etc.)
- General business understanding of Profit and Loss and/or Project Financials
- Understanding of cloud, software, or emerging technologies (IoT, Blockchain, AI/ML) projects
- AWS experience and certifications
- Supported IT project(s) in previous internships or roles
- Experience with Agile and Project Management tool-sets and frameworks (Jira, RallyDev, VersionOne, Taiga, Scrum, Scaled Agile/SAFe, Kanban, etc.).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.