Dining, Bar & Counter Service·Confirmed live in the last 24 hours·
Full-timeSantorini, Greece
About the Job
Requirements
Previous experience as a Head Waiter, Senior Waiter, or in a similar supervisory role within fine dining, luxury hospitality, or a high-end restaurant environment is required.
Strong knowledge of fine dining service standards, food and beverage offerings, table service, and luxury guest expectations.
Fluency in English is required.
Strong organizational and problem-solving skills, with the ability to remain composed and professional under pressure.
A proactive and guest-centric mindset, with the ability to anticipate guest needs and ensure personalized service.
Ability to work in a Caldera setting involving frequent walking and navigating stairs between different levels, dining areas, and service points.
Professional appearance and understanding of standards expected within an ultra-luxury dining environment.
Responsibilities
Ensure seamless, timely, and exceptional service throughout each shift.
Oversee the smooth operation of the assigned section and ensure that all service standards are consistently maintained.
Welcome and engage with guests in a warm, discreet, and professional manner, creating a memorable and personalized dining experience.
Anticipate guest preferences and needs and ensure that they are addressed promptly and appropriately.
Coordinate closely with the Restaurant Floor Manager, Captain, Waiters, Assistant Waiters, Bartenders, Kitchen, and other departments to ensure seamless service.
Support the service team before and throughout each shift, ensuring everyone is informed of daily operations, reservations, special occasions, VIP guests, menu changes, and specific guest preferences.
Maintain thorough knowledge of the menu, ingredients, preparation methods, wine and beverage offerings, and relevant service standards.
Assist guests with menu selections and provide knowledgeable recommendations when required.
Monitor table presentation, service timing, cleanliness, and overall guest satisfaction throughout the dining experience.
Coordinate service across the different levels and areas of the Caldera property, ensuring smooth communication and movement despite the property's unique layout and stair access.
Handle guest requests, feedback, and minor service issues with discretion and professionalism, escalating matters to the Restaurant Manager when appropriate.
Support the training and development of junior service team members and lead by example in maintaining company standards.
Ensure compliance with all health, safety, hygiene, and company policies.
Assist with opening and closing procedures and contribute to the smooth day-to-day operation of the restaurant.
Perform additional duties and responsibilities assigned by the Restaurant Floor Manager or management team.
Desired Qualifications
Additional languages are highly valued.
Sandblu Resort is currently in search of: Head Waiter/ Waitress
Crafting the Future of Luxury Hospitality in Santorini, we are the team behind one of Greece's most exciting and rapidly growing luxury hospitality group. Our expanding collection includes the award-winning Sandblu Resort, the first LXR Hotels & Resorts property by Hilton in Greece, Blu Syllogi, a carefully curated handpicked fashion collection, the iconic Blu Restaurant overlooking Santorini's breathtaking Caldera, Inspire Luxury Villas, and the upcoming luxury developments Heliotopos Luxury Caldera Suites & Restaurant, and a new beachfront destination.
At Sandblu, we are redefining ultra-luxury hospitality through excellence, innovation, and genuine Greek hospitality. As one of the few LXR Hotels & Resorts in Europe, we are proud to introduce a new benchmark of luxury to Greece while creating exceptional destinations where unforgettable guest experiences begin with outstanding people.
This opportunity forms part of the launch of our upcoming exciting project, a luxury sister property & restaurant located on the Santorini Caldera. As a new addition to our portfolio, this concept will offer a distinctive expression of luxury hospitality and gastronomy, shaped by its exceptional setting and the unique character of Santorini, while providing an opportunity to contribute to the creation of a truly exceptional destination.
Ensure seamless, timely, and exceptional service throughout each shift.
Oversee the smooth operation of the assigned section and ensure that all service standards are consistently maintained.
Welcome and engage with guests in a warm, discreet, and professional manner, creating a memorable and personalized dining experience.
Anticipate guest preferences and needs and ensure they are addressed promptly and appropriately.
Coordinate closely with the Restaurant Floor Manager, Captain, Waiters, Assistant Waiters, Bartenders, Kitchen, and other departments to ensure seamless service.
Support the service team before and throughout each shift, ensuring everyone is informed of daily operations, reservations, special occasions, VIP guests, menu changes, and specific guest preferences.
Maintain a thorough knowledge of the menu, ingredients, preparation methods, wine and beverage offerings, and relevant service standards.
Assist guests with menu selections and provide knowledgeable recommendations when required.
Monitor table presentation, service timing, cleanliness, and overall guest satisfaction throughout the dining experience.
Efficiently coordinate service across the different levels and areas of the Caldera property, ensuring smooth communication and movement despite the property's unique layout and stair access.
Handle guest requests, feedback, and minor service issues with discretion and professionalism, escalating matters to the Restaurant Manager when appropriate.
Support in training and development of junior members of the service team and lead by example in maintaining company standards.
Ensure compliance with all health, safety, hygiene, and company policies at all times.
Assist with opening and closing procedures and contribute to the smooth day to day operation of the restaurant.
Perform any additional duties and responsibilities assigned by the Restaurant Floor Manager or management team.
Requirements
Previous experience as a Head Waiter, Senior Waiter, or in a similar supervisory role within fine dining, luxury hospitality, or a high-end restaurant environment is required.
Strong knowledge of fine dining service standards, food and beverage offerings, table service, and luxury guest expectations.
Fluency in English is required; additional languages are highly valued.
Excellent communication and interpersonal skills, with a warm, polished, and professional approach to guests and colleagues.
Strong organizational, and problem-solving skills, with the ability to remain composed and professional under pressure.
A proactive and guest centric mindset, with the ability to anticipate guest needs and ensure personalized service.
Comfortable working in a unique Caldera setting, involving frequent walking and navigating stairs between different levels, dining areas, and service points.
Professional appearance and a strong understanding of the standards expected within an ultra luxury dining environment.
Benefits
Tailored Compensation | Competitive remuneration package customized to fairly reflect your profile and expertise.
Staff Residences: Shared accommodations of up to 2 pax, with comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.
Meal Plan while in Santorini | Balanced and freshly prepared meals served in welcoming staff dining setting.
Exclusive Staff Privileges | Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.
Pathway to Growth & Development | Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.
Recognition & Rewards | Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose.
Our success is built on our people. Guided by our core values of kindness, integrity, teamwork, and authentic hospitality, we foster a supportive and inspiring work environment where every team member has the opportunity to learn, grow, and build a rewarding long-term career. We invest in our people by providing quality accommodation, three daily meals, inclusive work environment, continuous training and development, and exciting career opportunities across our expanding portfolio of luxury hospitality brands.
If you are passionate about delivering exceptional service and aspire to be part of an ambitious team shaping the next chapter of luxury hospitality in Santorini, we would love to hear from you.
RMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.