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Advance Auto Parts

Automotive aftermarket parts retailer

Commercial Parts Pro Store

Retail SalesConfirmed live in the last 24 hours
Full-timeRichmond, VA, USAIn-person

About the Job

Requirements

  • Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
  • Ability to locate and stock parts, use inventory systems and store equipment, and operate point-of-sale and parts lookup systems.
  • Knowledge of safety practices and commercial profitability concepts, including competition, market opportunities, and customer prioritization.
  • Ability to source parts through special order, FDO, second sources, and other suppliers.
  • Advanced selling skills for commercial customers and ability to provide solution, project, and product-quality recommendations.
  • Ability to communicate effectively, listen, solve problems, and build strong relationships with customers, peers, and management.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
  • Ability to understand and execute written, oral, or diagrammatic instructions.
  • Ability to successfully complete the Parts Knowledge Assessment.
  • Ability to use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to use Microsoft Word and Excel effectively.
  • Strong organizational skills and ability to multitask.
  • Ability to work assorted days, evenings, and weekends as needed.
  • A minimum of three years of prior automotive parts experience is preferred in the description, rather than required.
  • Proven sales ability and past experience fulfilling customer transactions.
  • Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
  • High school diploma or general education diploma (GED).
  • Ability to meet the stated physical demands, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
  • ASE certification is not required; ASE P2 certified or ASE-ready equivalent is identified as a success factor.

Responsibilities

  • Maintain commercial customer relationships and provide a commercial selling experience.
  • Achieve personal and store sales goals and service objectives.
  • Support profitable growth of the commercial business through customer retention and growth.
  • Partner with the General Manager to manage Team Members, provide day-to-day supervisory support, and collaborate on coaching and development needs.
  • Direct and dispatch drivers to ensure timely, accurate deliveries and delivery standards.
  • Maintain commercial stocking programs, core bank, commercial returns, and commercial credit accounts.
  • Build and maintain a network of second-source suppliers.
  • Partner with the General Manager to ensure proper driver coverage.
  • Work with the Commercial Account Manager, as needed, to determine pricing discounts for specific commercial customers.

Desired Qualifications

  • Spanish language ability.
  • ASE certification.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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