AI Research Engineer
Palona AI
AI Research Engineer
Palona AI
AI agents with emotional sales intelligence
Palona AI · Los Altos, United States · Full-time · Posted 2026-09-12
Workplace: on_site
Department: Product Engineering
Palona is building AI for the physical world, starting with restaurants. Understanding a busy restaurant means making sense of people, objects, activities, and events as they change over time, despite occlusion, changing lighting, varied camera views, and incomplete information.
We are looking for an AI Research Engineer with a strong research background in computer vision and vision-language models (VLMs) to develop the visual intelligence behind Palona’s products. You will work on image and video understanding, spatiotemporal reasoning, and multimodal models that connect visual observations to useful insights and actions in real restaurant environments.
This role combines research depth with ownership of working systems. You will formulate research questions, build datasets, train and evaluate models, and partner with product and engineering to bring successful approaches into production. Researchers and engineers from autonomous driving, robotics, embodied AI, and related perception fields are especially encouraged to apply.
When applying, please include links to relevant publications, research projects, or code, and briefly describe your own contribution.
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Palona AI builds AI agents that enhance customer interactions by adding emotional intelligence and human-like qualities to large language models. They tailor and deploy personalized AI agents for businesses to improve sales processes and customer engagement, delivering customized buying journeys that aim to boost conversion rates and loyalty. The agents integrate emotion-aware language models with a company’s workflows to understand needs, respond naturally, and guide conversations toward purchase or support goals. By combining industry veterans and academic leaders, Palona AI focuses on precise personalization and context-aware interactions in retail and service sectors to help businesses boost sales effectiveness and customer satisfaction.
Explore more opportunities at Palona AI