Sage Hospitality Group

Develops and operates hotels and restaurants

Host

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Part-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
At least three months of experience in a position involving substantial cash handling and customer service is required.
The candidate must have high-school-graduate-level mathematical aptitude, know standard cash-handling procedures, and be familiar with computerized cash-register systems.
The candidate must have general knowledge of basic customer-service skills, restaurant operations, and food-service principles.
The candidate must be able to communicate verbally and in writing in English, follow written and verbal instructions, and work on more than one task at a time.
The candidate must use tact and understanding when handling a variety of customer-service problems, including stressful and highly emotional situations.
The candidate must be able to handle coins and writing utensils, grasp handles, push buttons, and carry dishes.
The candidate must be able to lift and carry trays and bus tubs weighing up to 10 pounds.
The candidate must be able to stand throughout the entire shift and lift arms above the head to retrieve objects from shelves.
The candidate must be able to read written communications, computer screens, and printouts, see colors, and survey an entire room in dimly lit conditions.

Responsibilities

Greet arriving customers cordially as they enter the restaurant.
Escort customers to assigned tables, issue menus, and establish rapport to accommodate special needs or requests.
Assign sections and notify servers of new seats in their sections to ensure customers receive prompt and appropriate attention.
Remain visible in the restaurant throughout the shift by staying at the cashier station and periodically circulating to assist servers, respond to customer requests, and assess operational efficiency for management.
Receive payment and process transactions on a computerized cash register, counting change back aloud for the protection of the guest and restaurant.
Verify guest-check accuracy, including pricing, discounts, and payment method.
Ensure charge vouchers are complete and verify dates, charge amounts, authorization numbers, and signatures.
Ask departing customers for feedback on products and services to improve operations, grow the customer base, and maximize revenue; take written notes to report comments to management.
Distribute and account for all checks issued to servers for the shift by maintaining an accurate written check-issuance log.
Count daily revenues using a calculator and reconcile them with cash-register reports, promptly alerting management to discrepancies.
Balance and reconcile computerized and manual reports at the end of each shift and present accurate, organized daily business records to the Accounting Department.
Help maintain a clean and attractive restaurant by vacuuming, sweeping, and completing general cleaning and sidework duties.
Check that tables and seating are properly set up before opening.
Immediately report maintenance or housekeeping discrepancies to management in writing.
Maintain a professional appearance and a friendly, cheerful, and courteous demeanor.

Why us?

🦉✨ Join the Golden Owl Tavern Family at the Marriott UNC Charlotte! ✨🦉

Looking for a fun part-time gig where you get to be the first smile guests see? We’re hiring a **Part-Time Host** to greet, seat, and make everyone feel like a VIP! 🎉

If you’re friendly, outgoing, and love good vibes (and maybe some great food and drinks), this is your spot! Plus, you’ll get to hang out at one of the coolest taverns in town. 😉

✨ Perks include:

- Flexible hours

- Awesome coworkers

- A fun, lively atmosphere

- And plenty of owl-themed puns! 🦉

Ready to spread those good vibes? Apply now and let’s make some memorable nights together! 🌟

#Hiring #PartTimeHost #GoldenOwlTavern #JoinTheFun #NowHiring

Job Overview

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.

Responsibilities

Meets arriving customers as they enter restaurant with cordial greeting.
Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.
Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.
Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.
Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.
Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.
Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.
Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.
Checks the proper set-up of tables and seating prior to opening.
Immediately reports in writing any maintenance or housekeeping discrepancies to management.
Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Knowledge/Skills

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes.
Must be able to lift and carry trays and bus tubs weighing up to 10lbs.
Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.
Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

Environment

Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.

About the Company

Sage Hospitality Group

Develops and operates hotels and restaurants

Sage Hospitality Group develops, invests in, and manages hotels and restaurants, focusing on creating experiential lifestyle properties that become part of their local communities. They run hotels and run their own restaurants through Sage Restaurant Concepts, using an integrated approach that combines development, ownership, and operating expertise. Unlike many operators who only manage properties, Sage acts as a developer and investor for urban and resort markets and has rebuilt projects like Denver’s Union Station, showing a hands-on, destination-driven strategy rather than just a place to sleep. Their portfolio includes over 100 hotels and restaurants, and they continue to expand under new leadership with the goal of becoming the nation’s favorite lifestyle hospitality company and a preferred destination for guests and communities alike.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Denver, CO
Founded: 1984

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