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NCS

ICT consulting, digital transformation, cybersecurity services

Senior Consultant - Transformation Manager

Strategy & Management ConsultingConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in any discipline is required; a degree in Business, Economics, Engineering, Information Systems, Public Policy, or a related field is preferred.
  • Four to eight years of experience in management consulting, transformation consulting, or strategy roles.
  • Significant experience supporting or partnering with client stakeholders, including senior leaders.
  • Strong structured problem-solving, hypothesis-driven analysis, and synthesis capabilities.
  • Excellent executive communication skills, including storytelling, persuasion, negotiation, and preparation of C-suite-ready client materials.
  • Proficiency in written and spoken English.

Responsibilities

  • Serve as a consulting partner to client leadership, translating strategic priorities into actionable programmes, establishing governance, and driving cross-functional alignment across business and technology domains.
  • Apply consulting rigour, structured problem-solving, and facilitation to support decision-making and resolve delivery challenges.
  • Identify emerging client needs and shape transformation opportunities, contributing to the pipeline and supporting commercial growth.
  • Support clients in shaping transformation agendas by translating strategic priorities into programmes, workstreams, and outcomes.
  • Conduct structured problem-solving, hypothesis-driven analysis, and data-backed recommendations to guide leadership decisions.
  • Define value cases, measurable key performance indicators, and success indicators to support prioritisation and benefits realisation.
  • Establish or enhance client Transformation Office governance, including cadence planning, reporting standards, escalation protocols, and decision rights.
  • Oversee cross-functional alignment across internal teams, client stakeholders, business units, and technology groups to enable delivery and manage interdependencies.
  • Partner with NCS leadership, client C-suite executives, and senior executives to shape direction, facilitate alignment, and drive consensus on transformation priorities.
  • Prepare executive-ready materials, including steering committee packs, business cases, and transformation dashboards.
  • Design and facilitate workshops and strategic discussions tailored to client needs.
  • Support opportunity shaping, proposal development, and value articulation for transformation initiatives.
  • Track benefits realisation and link transformation outcomes to measurable organisational value for the client.

Desired Qualifications

  • Experience in government, technology, or regulated sectors.
  • Prosci ADKAR or equivalent change management certification.
  • Design Thinking certification (LUMA, IDEO, or equivalent).
  • Lean Six Sigma certification.

About the Company

NCS

ICT consulting, digital transformation, cybersecurity services

NCS delivers ICT services in the Asia Pacific region, including consulting, digital transformation, technology solutions, and cybersecurity for government and private sector clients. It offers advisory, implementation, and managed services, supported by three innovation centers in Singapore, Melbourne, and Shenzhen and a workforce of about 13,000 across 20 cities. The company emphasizes long-term client partnerships, regional scale, and practical solutions developed at its innovation centers. Its goal is to help clients navigate digital transformation and cybersecurity while maintaining ethical conduct and transparent governance.

Company size
10,001+
Company stage
Grant
Total funding
$780K
Headquarters
Singapore, Singapore
Founded
1981

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