HR Service Delivery Senior Analyst

Skill required: Workforce Data Admin - HR Service Delivery
Designation: HR Service Delivery Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Process and strategy of providing and managing human resources services and information to employees within an organization. This encompasses various aspects, including employee support, benefits administration, onboarding, payroll, and other HR related functions
What are we looking for? • Excellent communication skills—able to build trust and interact with stakeholders at all levels. • Ability to handle confidential information with discretion. • Strong attention to detail and organizational skills with the ability to manage multiple priorities. • Ability to manage multiple priorities in a fast-changing environment. • Eagerness to learn new systems and adapt to evolving processes. • A team player is mindset with a sense of urgency and ownership. Consistently produces work of exceptional quality, with meticulous attention to process and outcomes. • Serve as the primary responder for employee queries and requests related to Workday hire to retire transactions (hires, terminations, data changes, etc.). • Process high-volume, Hire to Retire HR transactions in Workday with accuracy and within defined SLAs. • Conduct regular data audits to ensure data integrity and compliance. • Troubleshoot and resolve basic Workday issues, escalating complex cases as needed. • Collaborate with HR Business Partners and other stakeholders to deliver seamless HR services. • Ensure compliance with employment laws, company policies, and data privacy requirements. • Identify process gaps and suggest improvements for greater efficiency. • Maintain clear documentation of processes and resolutions. • Support rotational shifts, including US hours, as required. • Assist in data validation, reporting, and system audits. • Document processes and maintain accurate records for compliance. • Work closely with senior analysts to learn and contribute to strategic projects.
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • Please note that this role may require you to work in rotational shiftsAny Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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