U

University Physicians' Association

Practice support for physician groups

Procedure Scheduler

Full-TimeUpdated
No salary listed
Mid
Knoxville, TN, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • At least two years of previous office experience, including scheduling and precertification in an EHR system.
  • Good reading comprehension and the ability to communicate clearly with patients and other facilities.
  • Ability to interact compassionately, professionally, and courteously with patients, their families, physicians, and fellow staff.
Responsibilities
  • Schedule gastrointestinal procedures, gastrointestinal testing, and radiology testing.
  • Precertify procedures as required by insurance.
  • Schedule radiology procedures with the central scheduling department.
  • Schedule procedures with the operating room scheduling department.
  • Maintain knowledge of specific insurance requirements.
  • Enter complete information in the computer under the appropriate physician’s schedule.
  • Assemble the appropriate facility procedure packet and consent.
  • Instruct patients on procedure preparation and provide teaching materials and brochures.
  • Complete tasks promptly, completely, and correctly.
  • Document all information completely and thoroughly in the patient’s chart.
  • Act as a liaison between the provider and the patient, and maintain communication between the office and outpatient and inpatient centers.
  • Perform duties independently with minimal direction and supervision; recognize and perform duties that need to be done even when not directly assigned.
  • Keep patient, practice, and staff information confidential.
  • Perform routine work under general supervision and follow established procedures, referring new or unusual questions and concerns.
  • Act as a patient advocate by protecting patient rights and supporting an environment that preserves physical and mental well-being, safety, and dignity.
  • Maintain knowledge of and comply with established policies and procedures.

About the company

U

University Physicians' Association

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University Physicians' Association provides administrative and practice-management support for physicians and clinical groups in Tennessee. Its services help medical practices manage billing, finance, human resources, operations and other non-clinical functions that support patient care. The organization works alongside affiliated physicians and health-system partners rather than replacing the clinicians delivering treatment. UPA’s role is healthcare administration and physician enterprise support, making it distinct from a university, hospital or independent insurance carrier. Service delivery depends on clinical, operational and administrative teams working across its care settings.

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