speakit

Digital dictation and speech recognition solutions

API Onboarding & Technical Support Specialist - Hungarian

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeBudapest, HungaryHUF650k /mo

About the Job

Requirements

Native Hungarian proficiency.
Fluent written and spoken English communication skills.
Experience in API onboarding, API integrations, or technical support.
Ability to understand logs and perform Level 1 troubleshooting.
Experience using Postman.
Experience working with Jira and Confluence.
Strong problem-solving and analytical skills.
Good communication skills.
Ability to work effectively in a team environment.

Responsibilities

Onboard new partners to the Delivery Hero API platform.
Provide Level 1 technical support for API and integration-related issues.
Review logs and perform initial troubleshooting.
Support internal and external stakeholders throughout the onboarding and integration process.
Assist with POS system integrations and related queries.
Monitor and follow up on the ticket resolution process to ensure timely resolution and customer satisfaction.
Maintain and update troubleshooting guides, FAQs, and support documentation.
Collaborate with internal teams when issues require further investigation or escalation.

Desired Qualifications

Familiarity with POS systems and integrations; training can be provided.

Hungarian API Onboarding & Technical Support Specialist - Budapest

speakit · Budapest, Hungary · Full-time · Posted 2026-09-18

Workplace: on_site

Department: Hungarian

Description

Are you technically minded and experienced in API onboarding and support?

We’re looking for an API Onboarding & Technical Support Specialist to support partners with Delivery Hero API integrations and provide Level 1 technical support.

The role involves partner onboarding, troubleshooting integration-related issues and supporting internal and external stakeholders throughout the process. The position is office-based in Budapest, Hungary.

If you enjoy working with APIs, solving technical issues and supporting successful integrations, we’d love to hear from you!

Responsibilities

Onboard new partners to the Delivery Hero API platform
Provide Level 1 technical support for API and integration-related issues
Review logs and perform initial troubleshooting
Support internal and external stakeholders throughout the onboarding and integration process
Assist with POS system integrations and related queries
Monitor and follow up on the ticket resolution process to ensure timely resolution and customer satisfaction
Maintain and update troubleshooting guides, FAQs, and support documentation
Collaborate with internal teams when issues require further investigation or escalation

Requirements

Native Hungarian
Fluent English communication skills, both written and spoken
Experience in API onboarding, API integrations or technical support
Ability to understand logs and perform Level 1 troubleshooting
Experience using Postman
Familiarity with POS systems and integrations is considered an advantage; training can be provided
Experience working with Jira and Confluence
Strong problem-solving and analytical skills
Good communication skills
Ability to work effectively in a team environment

Benefits

Gross monthly salary of 650,000 HUF
Comprehensive training by certified instructors
Multicultural work environment

Apply

Apply at speakit

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

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