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Teleperformance

Outsourced customer experience management services

Anti-Money-Laundering Junior Analyst - Multiple Teams

Financial Crime & AMLConfirmed live in the last 24 hours
Full-timePetaling Jaya, Selangor, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • Proficiency in Thai and English in verbal, written, and comprehension skills.
  • A diploma or higher in any field of study.
  • At least 1 year of work experience in the financial, banking, or a similar industry.
  • Knowledge or experience in Anti-Money Laundering (AML), Know Your Client (KYC), or due diligence.

Responsibilities

  • Analyze potentially fraudulent transactions daily and support the delivery of AML processes.
  • Monitor assigned profiles and assess accounts for potentially suspicious activity, including money laundering.
  • Review and analyze underlying data gathered on red flags to determine whether alerts should be escalated or closed with no further action.
  • Conduct case investigations by following process flows, gathering in-depth information, and analyzing it.
  • Perform KYC checks in accordance with in-house policies, guidelines, and rules.
  • Gather information and facts during case investigations.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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