Senior Program Manager

Title: SeniorProgram Manager, 11th Grade 

Department: SEO High School Scholars, San Francisco

Report to:Assistant Director, Programs

Compensation: $70,500 - $83,000

FLSA: Exempt 

Employee Type: Full-Time, Regular 

Location: San Francisco, CA

Work Arrangement: Hybrid - 3 days/week in the SEO office at Three Embarcadero Center Promenade Level, Suite P-1 San Francisco, CA 94111

Location/Hours:

• The typical weekly schedule is as follows:  
  • Fall Term: Tuesday through Saturday (3x a month); Monday through Friday (1x month).
  • Spring Term: Tuesday through Saturday (3x a month); Monday through Friday (1x month).
  • Summer Term: Monday through Friday.
• In-person attendance is required for all Saturday programming dates and four days a week during the Summer Term. 
• Work requires local travel beyond the office for Saturday programming at the following location (subject to change): 
  • UC Law San Francisco, 200 McAllister St, San Francisco, CA 94102

ABOUT SEO 

We Propel Human Potential. SEO is an educational non-profit focused on improving outcomes for students that come from underserved and historically underrepresented backgrounds. For over 50 years, SEO has been an innovator in education, mentorship, and creating educational programs and opportunities that maximize the full potential of our students. We are on a mission to create an ecosystem of excellence for the students we serve!

SEO Scholars provides motivated, low income public high school students with a rigorous out-of-school supplemental academic curriculum, college guidance and the leadership development necessary to gain admission to, and succeed at, competitive colleges and universities. SEO Scholars San Francisco is the first expansion region for this program and aims to replicate for Bay Area students the stellar outcomes that the program has delivered in New York City. (Learn more here: SEO Scholars) 

POSITION OVERVIEW 

With a portfolio of operational, strategic, and student-facing responsibilities, the Program Manager role provides the opportunity to make an impact both organization-wide and in direct service. 

The Senior Program Manager is responsible for advising and managing a cohort of up to 60 high school Scholars in their third year in the SEO Scholars program (rising 11th grade summer through end of 11th grade spring). This includes (1) building and maintaining a culture of high achievement and a supportive, family-like community that ultimately drives student performance in high school, and (2) leading students through programming (including mentoring and advisory curriculum) that will directly contribute to superior high school performance, in preparation for successful admission to competitive four-year colleges and universities. It is our goal to send 100% of our high school graduates to competitive four-year colleges and universities for free. 

Program Management Responsibilities:

• Lead and implement SEO Scholars programming on Saturdays, after school,and duringthe summer. This includes designing and delivering Opening Circles andAdvisory lessons, collaborating with instructional staff who serve your assigned cohort of Scholars.andco-facilitatingthe 11th Grade Mentorsessions.
• Monitor the performance and engagement of all Scholars in assigned cohort; track and analyze Scholar attendance, assignment completion, assessments and grades in SEO Scholars classes, high school courses, community college courses, and standardized test scores. Use data to drive advising discussions with Scholars
• Create and nurture an inclusive environment that encourages intellectual curiosity, academic excellence, and college readiness.
• Collaborate with co-11th Grade Program Manager on college advising curriculum creation and adaptations to meet overall 11th Grade advising strategy
• Provide data-driven academic advising and appropriate psychosocial guidance to all Scholars in cohort; monitor student attendance, participation, and performance at SEO and in high school; consult with Associate Director of Program to refer out to other agencies as necessary
• Support Manager of Mentoring and Enrichment Programs in managingmentor program-recruit, select and pair volunteer mentors with 11th Grade Scholars
• Collaborate with co-11th grade Program Manager and Manager of Mentoring and Enrichment Programstoensure successful application cycle and strong Enrichment Program placement for all 11th graders
• Managedual enrollmentpartnership opportunities for cohort through communication and collaboration with relevant staff.
• Serve as primary parent contact for 11th grade students in your cohort and their families; leverage data and learning partnerships to conduct individual and group parent meetings to foster Scholar’s successful completion of the program.
• Facilitate instructor check-in meetings to gather information about Scholar performance and advise on action plans to support Scholars.
• Collaborate with 10th and 12th grade staff to transition Scholars into and from the 11th grade each summer.
• Foster and maintain relationships with parents, school partners, volunteers, and corporate partners.
• Assist with the planning, coordination, and supervision of occasional trips (e.g. college tours).
• Effectively manage data in alignment with 11th grade goals and outcomes.
• Other duties as assigned.

Volunteer Mentor Recruitment & Management

• Managing aspects of the mentorship program including mentor recruitment, selection, onboarding, and matching
• Serves as point person for mentoring platform and liaises with team to buildout platform. Maintains all platform data such recruitment data, including application, interview, acceptance and outreach information.
• Adjusts processes and/or programming as needed based on mentor/mentee survey data to ensure the program continues to achieve goals.
• Manages one-off volunteer mentor events.
• Reviews and amends mentorship programming processes and procedures not limited to retention and recruitment strategies and process, and curriculum development
• Supports the design and development of content and training materials aligning with key topics, themes, and organizational goals to support learning and development initiatives.

QUALIFICATIONS

• Bachelor's degree required
• Direct experience working with high school-age students. 2+ years’ public teaching/counseling experience strongly preferred.
• Experience in student coaching and advising, including interfacing with parents and families.
• Evidence of progressive career growth within roles increasing in responsibility and autonomy.
• Strong work ethic and commitment to growth mindset
• Ability to guide students toward ambitious goals
• Highly adaptable and solutions-oriented with an ability to solve complex problems
• An uncompromising commitment to the highest quality work and exceptional results
• Experience in a fast-paced, entrepreneurial environment
• Ability to work a Tuesday through Saturday schedule and some nights as dictated by programming needs.

CORE COMPETENCIES & SKILLS 

• Demonstrated passion for closing the opportunity and academic achievement gap at the high school and college level for first-generation and historically marginalized student populations.
• Strong written and verbal communication skills, including an ability to clearly and effectively present content in a public forum, engage in active listening, and command the attention of large groups of students.
• Excellent interpersonal skills. Must be practiced building professional relationships and delivering constructive, honest and productive feedback to Scholars and family members.
• Intermediate to advanced Excel and reporting skills with an affinity towards data-driven outcomes. Experience with Salesforce preferred.
• A proven background working with families and within communities reflective of SEO’s scholar population with the combined lived and learned experience to effectively apply a genuinely empathic, intentional, and inclusive lens to both relationships and work product. 
• Bilingual Spanish/English is highly preferred; other languages skills are welcome!

COMPENSATION

The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.  

EEOC Policy

At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from historically excluded and underrepresented communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply. 

Equal Employment Opportunity is not just the law, it is our commitment.

Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status. 

If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.

THE ORGANIZATION

Established in 1963 by Michael Osheowitz, SEO (Sponsors for Educational Opportunity) is an educational non-profit founded on the belief that talent is everywhere; but opportunity is not. Our programs are designed to educate, train, mentor, and amplify the voices of our participants to give them a seat at the table – every table. We propel human potential. 

SEO is an innovator in education, mentorship, and creating educational career opportunities that maximize the full potential of our participants. Each year SEO serves 7,000+ participants nationally, and the organization is widely recognized for developing best-in-class programs with exceptional results. 

Not every SEO participant is on the same journey, but all are hungry for opportunity and SEO creates an ecosystem of excellence. Learn more about SEO's programs here: https://www.seo-usa.org/our-programs/.