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2020 Companies

Outsourced in-store sales, merchandising, events

Retail Sales Associate

Retail SalesConfirmed live in the last 24 hours
Full-timeJoliet, IL, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Six months of prior sales, retail, telecommunications, or marketing experience is required.
  • Demonstrated knowledge of products and services is required.
  • Strong communication, presentation, interpersonal, and problem-solving skills are required.
  • The candidate must demonstrate integrity and commitment to customer satisfaction.
  • The candidate must be able to multitask in a fast-paced team environment.
  • The candidate must be available to work evenings, weekends, and holidays as needed.
  • The candidate must be able to maintain customer confidentiality.

Responsibilities

  • Work within a local retailer and engage consumers about NRG electricity and gas services.
  • Help customers lower their energy costs and learn to identify consumer needs and address objections.
  • Build professional relationships with customers and fellow employees, welcome customers, and offer appropriate solutions.
  • Sell products and services in retail stores, kiosks, or event environments.
  • Maintain professional interactions with customers and fellow employees.
  • Meet or exceed personal sales goals and established monthly or weekly quotas.
  • Welcome customers, offer assistance, escort them to displays, assess their needs, and suggest suitable products.
  • Advise customers by providing information about products and services, and help customers make selections by building their confidence.
  • Accurately document and report sales, track and communicate activity to Retail Operations, and submit complete and accurate paperwork.
  • Contribute to team goals and related work.
  • Keep the workstation or kiosk clean, organized, functional, and presentable.
  • Maintain regular and prompt attendance and support customer satisfaction as measured by rejection rates and substantiated complaints.

About the Company

2020 Companies

Outsourced in-store sales, merchandising, events

2020 Companies provides outsourced field sales, merchandising, and brand activation services for retailers and brands. It supplies a trained workforce and management for in-store sales, promotions, and events, enabling clients to scale retail operations without hiring or managing their own teams. The service works by deploying trained staff to act as brand ambassadors, perform direct sales, merchandising, and promotional activities at the point of sale, and manage campaigns on behalf of clients. Its approach centers on people-first consumer engagement to drive sales and brand loyalty, differentiating itself through a scalable, turnkey workforce solution across multiple industries, rather than through product-based tech offerings. The company’s goal is to help clients increase at-retail presence, sales, and customer engagement by delivering consistent, hands-on retail experiences through outsourced teams.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fort Worth, TX
Founded
1991

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