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AT&T

Runs US wireless and fiber internet networks

Retail Sales Consultant

Retail SalesPosted on Nov 13
Full-timeBrookfield, WI, USA

About the Job

Requirements

  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to stand for long periods of time.
  • Ability to complete paperwork completely, accurately, and in a timely manner.
  • Ability to lift up to 25 pounds.
  • Ability to operate a personal computer, wireless equipment, copier, and fax.
  • Ability to work in other locations as business needs dictate.
  • One to three years of retail, customer-facing, or sales experience is preferred.

Responsibilities

  • Develop and attain customer experience and sales objectives for the store.
  • Sell all products and services offered by the Company and meet sales objectives.
  • Handle all administrative aspects of sales, including completing customer contracts and warranties, pulling products from inventory, accepting customer payments, and filing complete orders.
  • Maintain strong knowledge of products, accessories, pricing plans, promotions, and service features.
  • Maintain knowledge of competitive offers and provide the Store Manager with critical market feedback on local competition and product or service needs.
  • Handle service inquiries from customers and provide efficient, courteous customer service, assisting with product offerings and services.
  • Deliver an extraordinary customer experience.
  • Complete all aspects of opening and closing the store in accordance with written procedures.
  • Submit all transaction journals daily.
  • Assist with inventory maintenance.
  • Wear a uniform if required.

Desired Qualifications

  • One to three years of retail, customer-facing, or sales experience.

About the Company

AT&T

Runs US wireless and fiber internet networks

AT&T sells mobile phone plans and home internet to households and businesses across the US, and runs a wireless business in Mexico. Its business rests on two networks: a nationwide 5G wireless network and a fiber internet network that is replacing its old copper phone lines. Companies and government agencies also buy private networks, security and connectivity services from its business unit. Most revenue comes from monthly service plans plus device installment payments, and the company pushes customers to combine phone and home internet. AT&T Inc. began in 1983 as Southwestern Bell, took the AT&T name after buying its former parent in 2005, and is based in Dallas, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Dallas, TX
Founded
1983

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