Product Manager
About the job
- Relevant experience in product management, product ownership, customer success, digital experience, or technology-enabled services, preferably in a complex enterprise, events, SaaS, or marketing technology environment.
- Experience with attendee-facing event technology platforms, ideally including Cvent Registration, Attendee Hub, SpotMe, or similar tools.
- Understanding of registration, mobile applications, communications, engagement, translation, attendee tracking, and onsite and digital event experiences.
- Understanding of user experience principles and ability to translate attendee, planner, and sponsor needs into clear product requirements, reusable standards, playbooks, and measurable improvements.
- Integration and data literacy, including understanding platform dependencies, attendee data flows, privacy considerations, reporting needs, and downstream marketing or sales processes.
- Ability to influence without authority across a global, matrixed organization and align regions, stakeholder groups, suppliers, and delivery partners.
- Communication and enablement skills, including simplifying complexity, creating guidance and training materials, consulting on best practices, and supporting adoption of attendee experience capabilities.
- Stakeholder, supplier, and customer success skills, with analytical decision-making and the ability to use data, feedback, adoption patterns, and event performance metrics to drive continuous improvement and value realization.
- Own the product vision and roadmap for EY’s Event Experience product cluster, focusing on Cvent, SpotMe, and related attendee-facing capabilities.
- Design and improve end-to-end attendee journeys by defining product requirements, experience standards, and configuration approaches across in-person, virtual, and hybrid formats.
- Lead the evaluation, governance, and deployment of attendee-facing artificial intelligence capabilities, including attendee assistants, personalized agenda and content recommendations, intelligent networking, next-best-action prompts, translation, accessibility support, and post-event insight generation.
- Partner with strategic events, Brand Marketing and Communications, Talent/Learning, regional teams, producers, and managed service partners to capture demand, prioritize the backlog, and translate requirements into user stories, acceptance criteria, and rollout plans.
- Run discovery, pilots, and controlled rollouts for new attendee experience capabilities, using feedback, analytics, and event outcomes to validate value before global scaling.
- Define governance, standards, and guardrails for attendee-facing platforms, including branding, accessibility, localization, content structure, communications, data capture, privacy, supplier readiness, and platform configuration.
- Define and analyze key performance indicators such as registration conversion, attendance, engagement, session participation, attendee satisfaction, quality of experience, adoption quality, and platform performance to drive improvement and demonstrate return on investment.
- Lead supplier collaboration and integration alignment for attendee-facing technologies and connected systems, ensuring data flows, communications, reporting, accessibility services, and downstream experiences support reliable live-event delivery.
- Hands-on experience with the Cvent suite of products, SpotMe, or similar event experience platforms spanning in-person, virtual, and hybrid delivery.
About the company
EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Boston, Massachusetts
Founded
1991
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Simplify's Take
What believers are saying
- EY.ai Agentic for Sales launched March 2, 2026 with Snowflake and Canva.
- EY uses client-zero deployments, scaling Copilot across 400,000 people by May 2026.
- EY’s 2026 AI assurance push monetizes client demand for governance, controls, and risk reviews.
What critics are saying
- Sabah filed RM2.4 billion audit-negligence claims against EY on July 30, 2026.
- EY set aside £188 million in March 2026 after NMC, Shell, and Made.com scrutiny.
- Repeated audit failures can destroy trust, trigger client defections, and shrink the franchise permanently.
What makes Ernst & Young unique
- EY Canvas processes 1.4 trillion journal-entry lines across 160,000 global audits.
- EY-Microsoft invested US$1b+ in May 2026 to industrialize enterprise AI delivery.
- EY launched agentic audit AI on April 7, 2026, spanning Assurance and AI assurance.
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Benefits
Professional Development Budget
Flexible Work Hours
Remote Work Options
Company News
EY added nearly 10,000 staff globally in its 2026 financial year as AI-related revenue surged almost 50%. The Big Four firm's workforce reached 415,000, with most growth concentrated in global delivery services and offshoring centres. The Americas division saw headcount decrease by roughly 4,500, or 5%. Overall global revenue rose 4.7% to $57 billion. EY-Parthenon was the fastest-growing service line, with revenue increasing 7.4% to $6.8 billion, marking a turnaround after two years of minimal growth. Tax revenue rose 6% to $13.8 billion, whilst consulting grew 4.4% to $17.4 billion. The results reflect EY's "All-In" strategy under global chair Janet Truncale, with billions invested in transforming operations and AI services.
An Ernst & Young study found US oil and gas producers reached record production in 2025 while becoming more selective with investments. The analysis of 30 major exploration and production companies, representing 43% of US oil and gas output, showed oil production hit a study-period high, yet reserve additions from extensions and discoveries declined 11% year over year and failed to fully replace production volumes for the first time since 2021. Total capital expenditures fell 49% year over year, whilst M&A spending declined 70%. Exploration spending dropped 11% to $4.8 billion, representing only 3% of total capital expenditures. Natural gas showed stronger fundamentals, with production rising 18%, reserves increasing 14%, and discoveries up 21%.
Ernst & Young's US division is allocating $100 million this fiscal year to bonus payments rewarding employees who demonstrate adaptability, innovation, and judgement. Individual spot awards reach $500, whilst employees or teams making significant contributions can receive between $10,000 and $25,000, five times the previous programme's ceiling. The initiative also covers AI experimentation. "What we recognise signals what we value," said Ginnie Carlier, chief talent and culture officer for EY Americas. The bonuses form part of a broader strategy to reshape employee development across all career levels. Other professional services firms are pursuing similar approaches. KPMG restructured its audit internship this summer to emphasise critical thinking, whilst PwC US introduced training combining AI proficiency with human qualities like empathy. EY reported AI-related revenue grew 30% year-over-year in 2025.
EY-Parthenon has acquired SparkOptimus, a Dutch digital strategy consultancy founded in 2010. The Amsterdam-based firm employs around 50 consultants and specialises in AI transformation, digital business model redesign and technology-driven transformation. SparkOptimus founders Alexandra Jankovich and Tom Voskes, both former McKinsey consultants, said joining EY-Parthenon will create significant value for clients and staff whilst providing access to broader capabilities. The acquisition marks EY-Parthenon's first European deal since 2021. EY-Parthenon, established in 2014, is EY's strategy consulting and transactions advisory business with around 25,000 professionals globally. Mark Reich, Partner at EY-Parthenon Netherlands, said SparkOptimus' expertise will complement existing capabilities in the Dutch market. The deal closes on 1 September 2026. Financial terms were not disclosed.
The UK Government has awarded a contract worth up to £456 million to KPMG and EY to train civil servants, the Financial Times reported, citing government procurement tracker Tussell. Under the arrangement, the firms will train officials across various skills areas, including AI, between 2026 and 2028. KPMG's share is capped at £319 million, representing almost a quarter of its total UK advisory net sales from last year. EY's portion is worth £137 million, equivalent to around 13% of its UK consulting revenue. The deal is the largest single contract awarded to Big Four companies since Tussell started tracking records in 2012. The previous record was a £322 million deal between the Foreign Office and PricewaterhouseCoopers in 2012.