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DaVita

Provides dialysis and comprehensive kidney care

Revenue Specialist 1

Clinical Support & Patient AdministrationUpdated on Nov 11
Full-timeMalvern, PA, USA$19.29 - $23 /hrHybrid

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Basic computer skills and proficiency in Microsoft Word, Excel, and Outlook are required.
  • The role requires critical thinking and problem-solving to assess patient-account and insurance issues and identify appropriate actions.
  • The role requires communication and interpersonal skills for regular interaction with insurance payers and teammates.
  • The role requires adapting to changing daily conditions and demonstrating resiliency.
  • The role requires ownership, drive, and initiative in working through an assigned book of business and queue.
  • The role requires understanding and embracing DaVita's culture.

Responsibilities

  • Perform revenue-operations duties related to medical insurance collections, credits, or setting patient insurance coverage.
  • Communicate with insurance payers to ensure appropriate patient insurance coverage or timely and accurate reimbursement for dialysis services rendered at clinics.
  • Respond to payer communications promptly and accurately.
  • Collaborate with revenue-operations teams to maintain seamless processes across teams.
  • Partner with clinic teammates, including insurance counselors, social workers, and facility administrators, to ensure timely and accurate insurance information.
  • Identify process changes and opportunities for continuous improvement.
  • Maintain current patient account information.
  • Maintain confidentiality of company and patient information in accordance with HIPAA regulations and DaVita policies.
  • Work overtime as needed.
  • Attend team meetings, phone conferences, and training as needed.
  • Follow teammate guidelines, employment policies, and department or company procedures.

About the Company

DaVita

Provides dialysis and comprehensive kidney care

DaVita provides kidney care services, primarily dialysis, for people with chronic kidney disease and end-stage renal disease, and runs integrated care programs with educational resources. Its services are delivered through dialysis centers, with treatment guided by patient-centered care and tracked using clinical metrics to monitor outcomes; it also offers Kidney Smart classes and risk quizzes to help patients manage kidney health. The company differentiates itself by focusing on value-based, holistic and equitable care across a network, coordinating services to improve results while controlling costs. Its goal is to improve patient outcomes, reduce healthcare costs, and build a robust, equitable kidney-care community.

Company size
10,001+
Company stage
IPO
Headquarters
Denver, CO
Founded
1979

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