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Fifth Third Bank

Banking, loans, mortgages, and wealth management

Middle Market Business Development Officer

Retail & Commercial BankingPosted on Nov 13
Full-time

About the Job

Requirements

  • A Bachelor's or Master's in Business, such as Business Administration, Finance, or Accounting, or equivalent work experience is preferred.
  • A minimum of 10 years of Commercial Banking experience is required.
  • Formalized commercial credit training or equivalent credit experience is required.
  • Strong business acumen, including detailed analysis, review of financial statements, and understanding of accounting principles.
  • Thorough knowledge of Commercial Banking, Treasury Management, and alternative lending and financing options.
  • Ability to assess client needs, profitability drivers, and corporate and personal life cycles to optimize financial solutions.
  • Strong presentation skills in large and small group settings, with the ability to communicate effectively and adjust the level of detail to the audience.
  • Ability to identify and understand business issues, problems, and opportunities and create relevant options to address them and achieve desired outcomes.
  • Ability to explore options for a prospective client or existing buyer or center of influence before advocating for a solution.
  • Ability to influence client decisions regarding strategy and product solutions and engage in joint business planning with internal partners and buyers.
  • Ability to determine tasks, resources, and project requirements by breaking them down into tasks and defining roles and responsibilities.
  • Ability to identify internal and external relationships that should be initiated or improved to achieve business goals and meet client needs.
  • Strong verbal and written communication skills, particularly in face-to-face negotiations.
  • Ability to work in a team-based sales environment.
  • Proficiency in all Microsoft Office software is required.
  • Regional or local travel is required.

Responsibilities

  • Identify and develop profitable new lead-left client relationships independently by leveraging centers of influence, existing clients, and referral sources.
  • Grow long-term profitable lead-left relationships.
  • Work closely with assigned internal partners to deepen existing relationships and acquire new high-value prospective relationships.
  • Attend community or industry forums, conferences, and meetings to broaden relationship networks and referral sources and deepen knowledge of trends, practices, services, and the competitive landscape.
  • Work with One Bank partners, including Treasury Management, Capital Markets, and Wealth Management, to analyze, evaluate, and develop a tailored relationship strategy for each client or prospect.
  • Plan and conduct relationship strategy review meetings with internal business partners and clients' trusted advisors, such as attorneys and accountants.
  • Manage customer relationships to maximize opportunities for the bank while accounting for bank risk and customer needs.
  • Meet regularly with customers to strengthen trusted-advisor relationships and ensure business needs are being met.
  • Lead and coordinate client-facing activities, including credit support, treasury management, and capital markets.
  • Use the bank's Customer Relationship Management system for client activity tracking, call reports, and pipeline management, and reinforce its use by assigned internal partners for monitoring pre-call and post-call activities.
  • Use consultative selling skills, commercial playbook principles, and call-reporting plans to enhance the client experience.
  • Analyze financial information to determine which questions to ask and decide whether to pursue a credit request.
  • Partner with Portfolio Managers and Credit Officers on credit requests and follow established Portfolio Management guidelines, including those for delinquencies, documentation preparation, financial statement tracking exceptions, and matured loans.
  • Continuously monitor customer financial performance, condition, and industry trends to ensure credit exposure remains at acceptable risk and is priced accordingly.
  • Participate actively in community activities.
  • Manage risk by exchanging ideas and opinions, elevating concerns, following policies and procedures, and identifying, assessing, monitoring, and reporting risks while operating within the bank's risk appetite.

Desired Qualifications

  • Nine years of relationship account management experience is preferred.
  • Underwriting experience is preferred.
  • A proven track record of partnering with investment bankers to provide strategic and capital markets advice is preferred.
  • Familiarity with prospecting and Customer Relationship Management sales tools is preferred.

About the Company

Fifth Third Bank

Banking, loans, mortgages, and wealth management

Fifth Third Bank provides a broad range of financial services to individuals, small businesses, and commercial clients, including banking, loans, mortgages, life/health/disability insurance, and wealth management. Customers access these products through branches and online platforms like 53.com, with revenue coming from loan interest, banking fees, and commissions. It differentiates itself by offering an integrated suite of banking, lending, insurance, and advisory services under one roof, along with a focus on community engagement and financial education. Its goal is to help clients manage money and grow financially by delivering comprehensive solutions and steady, fee- and interest-based revenue.

Company size
10,001+
Company stage
IPO
Headquarters
Cincinnati, OH
Founded
1858

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