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University of Arkansas

Public research university in Arkansas

Assistant Director of Housing and Residence Life

School Leadership & AdministrationUpdated on Nov 13
Full-timeMonticello, AR, USA$45k /yr

About the Job

Requirements

  • A bachelor's degree from an accredited institution is required.
  • Experience with housing operations, facilities coordination, or occupancy management is required.
  • Strong organizational, communication, supervisory, and problem-solving skills are required.
  • A valid driver's license and ability to work evenings and weekends as needed are required.

Responsibilities

  • Oversee the day-to-day operations of residence halls and university apartments.
  • Manage StarRez functions, including housing applications, assignments, room changes, contracts, occupancy records, room inventory, and reporting.
  • Oversee housing billing processes and coordinate with appropriate University offices to support accurate charges and account resolution.
  • Coordinate housing selection, opening and closing, break housing, summer housing, and other residential transitions.
  • Oversee facilities and maintenance coordination, room readiness, work orders, building conditions, and custodial services.
  • Serve as the primary Housing and Residence Life liaison with Facilities Management and other campus partners on operational matters.
  • Supervise and support assigned departmental staff, including the Residence Life Specialist in lieu of the Director of Housing, and provide oversight for the Resident Assistant program.
  • Provide leadership for residential curriculum, student leadership, community development, and student staff training.
  • Assist with student concerns, conduct matters, conflict resolution, and residential emergency response; participate in the professional on-call rotation.
  • Support departmental assessment, reporting, recruitment, university initiatives, and other duties as assigned.

Desired Qualifications

  • A master's degree in Higher Education, Student Affairs, or a related field is preferred.
  • Experience with StarRez or a comparable housing management system is preferred.
  • Experience supervising staff and coordinating facilities, billing, or housing operations is preferred.
  • At least two years of relevant professional experience in Housing and Residence Life, Student Affairs, facilities operations, or a related field is preferred.

About the Company

University of Arkansas

Public research university in Arkansas

University of Arkansas is a public land-grant research university in Fayetteville, Arkansas. It provides undergraduate and graduate education, conducts research, and supports public-service and extension activity. Academic colleges, laboratories, student services, facilities, and administrative units make up the campus operating environment. Faculty, research, student-support, technical, trades, and professional roles support the institution. The profile is campus-specific while recognizing that the University of Arkansas System uses a shared official careers platform.

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