Lead Salesforce Administrator

Engagement Type: Contractor (9-Month Project | Target Start: December 1st)

About CodeRoad

CodeRoad is a technology execution partner trusted by companies across North America since 2002. We work alongside our clients to engineer, modernize, and scale the technology that powers their businesses, combining deep technical expertise, specialized teams, and shared accountability for outcomes. Our capabilities span product engineering, platform engineering, legacy modernization, and AI engineering.

Our engineers, designers, delivery leaders, and technology specialists collaborate through Velocity Studios: specialized teams developed within CodeRoad to deliver complex technology initiatives. Being assigned to a project means you become part of a collaborative environment where you can strengthen your expertise, take ownership of meaningful work, and grow alongside experienced professionals.

Why Build Your Career at CodeRoad?

• High-Velocity Work & Client Exposure: We work close to the technology, teams and roadmaps that move real outcomes. Direct engagement with U.S. client teams and roadmaps.

• Career Continuity & Long-Term Opportunity: Your career here can outlast any single project. Continuous multi-project pipeline; long-tenure CodeRoaders.

• Engineering Autonomy & Technical Mastery: We invest in the skills that shape what's next. Agentic AI tools and training, Coursera Enterprise, Studio practice labs, L1-L7 Career Framework.

• High-Trust Employee Experience: You grow in an environment built on trust, transparency and recognition. High-touch onboarding, transparent leadership communication, community recognition, psychological safety.

Key Responsibilities

• Lead Technical Migration Execution: Drive the technical transition strategy from legacy Salesforce environments to ServiceNow, serving as the primary bridge and subject matter expert across platforms.

• Audit & Inventory Analytics: Conduct a full, comprehensive inventory and dependency assessment of 1,000+ custom dashboards, data models, and recurring (daily, weekly, monthly) reports across multi-brand implementations.

• Manage Re-Platforming Roadmap: Architect and prioritize the systematic migration, consolidation, or sunsetting of analytics assets into ServiceNow Reporting and Performance Analytics.

• Guide Upskilling & Cross-Training: Leverage platform administration expertise to participate in structured ServiceNow cross-training while leading technical standardizations for reporting across all implementation brands.

• Collaborate with Stakeholders: Direct daily synchronization with U.S. client leadership to ensure business continuity, data integrity, and zero loss of mission-critical reporting visibility during the 9-month transition lifecycle.

What You Bring

• Salesforce Administration Expertise: Strong track record as a Senior or Lead Salesforce Administrator with deep experience building, optimizing, and auditing large-scale custom dashboards, reports, and underlying data structures.

• Migration & Inventory Acumen: Proven ability to manage massive report inventories (1,000+ assets), identifying redundant metrics, streamlining queries, and preparing legacy systems for enterprise platform shifts.

• ServiceNow Aptitude: Familiarity with or high readiness to upskill into ServiceNow ecosystem reporting modules, ITSM, or Performance Analytics during the onboarding phase.

• Technical Ownership & Leadership: Strong autonomy to run audit frameworks, make operational recommendations, and ensure continuous technical execution with minimal supervision.

• Communication & English Fluency: Fluent/Advanced English communication skills (written and verbal) for seamless collaboration with North American client leadership and engineering teams.

• Reporting and BI tools such as Power BI or Tableau, data engineering work such as building ETLs or dataflows

What You’ll Love

• USA Contractor / 100% Remote

• Competitive Pay (USD)

• Holidays Off & Paid Time Off

• Health insurance assistance program

• Opportunity to work with high-growth US-based companies and cutting-edge tech stacks.

Ready to Build What Actually Ships?

Explore opportunities and submit your application today!