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Good Shepherd Health Care System

Medical Assistant - Orthopedics Clinic

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeHermiston, OR, USA$22.88 - $38.31 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required, and a copy must be provided upon hire.
  • Current Basic Life Support (BLS) certification is required.
  • The ability to work with a culturally diverse population is required.
  • Knowledge of computers, phones, and other office equipment is required.
  • Knowledge of clinical equipment, including electrocardiogram equipment, vital-sign monitoring devices, glucometers, scales, and laboratory testing equipment, is required.
  • The role requires sufficient auditory ability to detect and respond to patient alarms and verbal communication.
  • The role requires clear and effective communication and the ability to interact with patients, families, and healthcare team members.
  • The role requires visual acuity to observe patient conditions, read documentation and monitors, and distinguish colors for clinical purposes such as identifying medications or safety indicators.
  • The role requires tactile perception to assess physical characteristics such as temperature, size, shape, or texture during patient care.
  • The role requires motor coordination for reaching, grasping, handling, and fine motor tasks necessary to use medical equipment and perform procedures.
  • The role requires the ability to occasionally stoop, kneel, crouch, or crawl; walk and stand continuously throughout the shift; and lift up to 50 pounds independently.
  • The role involves frequently pushing, pulling, carrying, or repositioning objects or patients weighing up to 25 pounds, and occasionally lifting or transferring individuals weighing over 100 pounds using appropriate techniques, mechanical aids, or team assistance.
  • The role may require sitting for long periods.
  • The role requires following safety protocols and using personal protective equipment as required in an indoor healthcare environment with exposure to infectious and contagious diseases, hazardous materials, and medical equipment.
  • The role requires the ability to respond quickly to changing circumstances, including high-pressure or emergency situations, while managing multiple simultaneous demands and varying noise levels.

Responsibilities

  • Room patients and collect vital signs, current medications, medical history, and chief complaints for provider review.
  • Prepare examination rooms with necessary supplies and instruments; assist providers during examinations and procedures; clean and sterilize equipment.
  • Administer immunizations, vaccines, and contraceptive injections under direct supervision, following established protocols and provider orders.
  • Provide patient education and instruction as directed by healthcare providers.
  • Perform electrocardiograms, spirometry, glucose monitoring and point-of-care testing, and ordered CLIA-waived laboratory tests, including urinalysis and pulse oximetry.
  • Conduct focused nursing visits for blood pressure monitoring, suture or staple removal, injection appointments, weight checks, and other routine procedures as directed.
  • Document vital signs, medications, patient histories, immunizations, and clinical findings in the electronic medical record system.
  • Process and enter prescription refill requests into electronic records and route them to appropriate providers for approval.
  • Respond to patient calls and messages about medical questions, appointment scheduling, and general inquiries.
  • Coordinate with healthcare providers, insurance companies, and pharmacies regarding patient care and insurance coverage issues.
  • Work with the referral coordinator to identify authorization requirements and obtain prior approvals for medications and procedures as directed.
  • Support the hospital mission, vision, values, policies, and procedures.
  • Participate in required education for DNV programs as applicable to the position.
  • Maintain adequate inventory of medical supplies in examination rooms and central supply areas.
  • Stock and reorder medications with the Practice Manager and vaccine coordinator, following provider specifications for supplies and vaccines.
  • Support reception duties, including appointment scheduling, chart preparation, and phone coverage as needed.
  • Maintain current procedure guidelines and protocols to assist other staff members.
  • Perform other related duties as assigned.
  • Work evenings, weekends, and holidays as patient care needs and clinic operations dictate.
  • Work across various medical specialties within the practice when assigned.

Desired Qualifications

  • Current Certified Medical Assistant certification and/or completion of an accredited program and/or coursework for Certified Medical Assistant.
  • Bilingual ability and/or English-Spanish speaking ability.

About the Company

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