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Breuninger

Multichannel fashion retailer with logistics hub

VIP Client Operations & Development

Full-Time
No salary listed
Mid
Stuttgart, Germany
Hybrid
Sales & Account ManagementAccount Management

About the job

Requirements
  • Several years of experience serving demanding clients in the luxury segment; fashion retail experience is ideal, and existing industry contacts are an advantage.
  • Strong service orientation and a professional, confident presence, including in representative settings and before groups.
  • Strong communication skills, empathy, and the ability to respond to clients’ individual needs.
  • Deep fashion knowledge and confident knowledge of current luxury-segment trends.
  • A strong interest in the Breuninger brand and its discerning customer group, and willingness to understand the perspectives, processes, and working methods of different business areas and collaborate across departments.
  • Business-fluent German and English; additional languages are an advantage.
  • Confident use of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • An independent, structured, and reliable working style, strong organizational skills, and willingness to take on administrative tasks.
  • Ability and enthusiasm to work with different departments in a dynamic environment.
  • Willingness to travel.
Responsibilities
  • Build and maintain trusting, long-term relationships with the company’s most important clients, managing the full client relationship process and understanding and meeting clients’ wishes and needs.
  • Create memorable experiences for top clients that strengthen their connection to the company.
  • Provide individualized, excellent advice to clients; take responsibility for developing client revenue and achieving planning targets.
  • Continuously analyze clients’ purchasing habits and lifestyle preferences, derive personalized styling recommendations, and stay current on luxury-segment trends.
  • Independently organize one-to-one client appointments to deepen relationships and increase loyalty.
  • Work closely with the VIC project team and across departments, including logistics, marketing, CRM, purchasing, and retail stores.
  • Regularly participate in customer-retention, marketing, and partner events; support event selection and organization and ensure smooth execution.
  • Proactively contribute ideas for special VIC experiences, including money-can’t-buy experiences, and support the development of event concepts.
  • Support the development of the VIC service, contribute insights from personal client relationships, identify improvement opportunities, and develop ideas with relevant stakeholders for more personalized and exclusive client service.
Desired Qualifications
  • Existing industry contacts are an advantage.
  • Additional languages are an advantage.
  • Fashion retail experience is ideal.

About the company

Breuninger is a multichannel fashion retailer with 13 department stores in Germany and Luxembourg, an established online shop (breuninger.com), and Europe’s most modern fashion logistics center. It sells fashion and lifestyle products through both physical stores and online, offering a seamless omnichannel experience with fast, efficient logistics. The company differentiates itself through its strong family-owned culture, clear values (respect, trust, performance), diverse, collaborative workforce, and a startup mindset embedded in the DNA, which supports continuous innovation and customer focus. Its goal is to shape the future of retail in the DACH region by growing responsibly, expanding its omnichannel leadership, and delivering high-quality experiences and products to customers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

$3.4M

Headquarters

Stuttgart, Germany

Founded

1881

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Simplify's Take

What believers are saying

  • Breuninger launched webshops in Denmark, Sweden, and Romania on 21 May 2026.
  • September 2026 fashion shows and food festivals keep Stuttgart and Freiburg stores culturally relevant.
  • Breuninger Park opens in 2027, adding parking, offices, gastronomy, and roof-garden traffic.

What critics are saying

  • Breuninger closed Reutlingen in 2026 after falling footfall and declining store revenue.
  • The March 2026 sale process ended after bids came in below family expectations.
  • Aged owners and no clear succession plan threaten strategic drift through 2027.

What makes Breuninger unique

  • Breuninger combines 13 stores, ecommerce, and logistics under one premium omnichannel model.
  • Topsort powers its 2025 retail media stack with first-party data and sponsored listings.
  • Breuninger Park, topping out in July 2026, extends retail into mixed-use urban infrastructure.

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Benefits

  • Remote Work Options
  • Flexible Work Hours
  • Paid Vacation
  • Sabbatical Leave
  • Employee Discounts

Company News

MarTech Cube
Oct 9th, 2025
Topsort, Breuninger Partner to Redefine Luxury Retail Media in Europe

Topsort, Breuninger partner to redefine luxury Retail Media in Europe. Topsort 6 days ago comments off on Topsort, Breuninger partner to redefine luxury Retail Media in Europe. As Topsort continues to power retail media across the European market, the company partners with leading luxury fashion retailer Breuninger to upgrade its existing retail media infrastructure Topsort, an artificial intelligence (AI) and auction-based retail media infrastructure company that aims to democratize Silicon Valley's monetization secrets to retailers and marketplaces, today announced its partnership with luxury European fashion and lifestyle company E. Breuninger GmbH & Co. The collaboration marks a significant step in elevating the retail media experience for both shoppers and brand partners in the luxury space. Breuninger, renowned for its premium brand curation and exceptional customer experience, operates 13 department stores across Germany and Luxembourg, as well as a thriving e-commerce business serving multiple European countries. This partnership reinforces Topsort's growing presence in the European luxury retail media market, comparable to powering retail media for Saks Fifth Avenue or Nordstrom in the U.S. From summer 2025 onwards, Breuninger runs its retail media operations using Topsort's sponsored listings and banner ads. This enables the retailer to introduce a new level of monetization while ensuring: * A Luxury Experience First: The partnership is focused on delivering high-quality, relevant advertising experiences that reflect Breuninger's long-established reputation for carefully curated premium and luxury brands. By upholding rigorous standards for brand safety and customer experience, both companies are committed to exceptional luxury shopping experiences that define Breuninger. * A Seamless Transition: The rollout will begin with select ad formats, allowing for a gradual and controlled shift from Breuninger's previous retail media platform. This phased approach ensures a smooth experience for brands and shoppers while establishing a solid foundation for future growth. * Flexibility for Every Partner: Topsort's model combines managed service for strategic brand accounts with intuitive self-service options for long-tail vendors. This hybrid approach allows Breuninger to scale efficiently, supporting both established luxury labels and emerging designers on its platform. "Partnering with Breuninger underscores Topsort's ability to meet the highest expectations of global retail media, where brand safety, customer experience, and innovation must come together seamlessly," said Regina Ye, CEO and co-founder of Topsort. "This collaboration sets a new benchmark for how luxury retailers can unlock revenue while delivering meaningful, relevant experiences for their shoppers and brand partners." Together with Topsort we strive to become the leading destination for premium and luxury retail media in the German speaking regions. Leveraging our first party data for endemic and non-endemic brands, in combination with our omnichannel capabilities, we want to position ourselves as a partner for brand building," said Daniel Grafe, Director Retail Media & Brand Cooperations at Breuninger. Topsort is an AI-based retail media infrastructure company with a mission to democratize walled garden ad technology into infrastructure products for retailers and marketplaces worldwide. Today, Topsort works with international retailers and marketplaces such as Poshmark, Doordash, JustEatTakeaway, Cencosud, and LG, and has a team based in 13 countries and customers in 40+ countries worldwide. Book a demo with Topsort today. The fashion and lifestyle company Breuninger was founded in 1881 by Eduard Breuninger and is now one of the leading omnichannel department stores in Europe. For over 140 years, Breuninger has set high standards in the areas of fashion, beauty, and lifestyle with an exclusive selection of international designer brands and select newcomer brands. The online shop www.breuninger.com, launched in 2008, is one of the most successful in the premium segment and is also available in Austria, Switzerland, Poland, the Czech Republic, Belgium, the Netherlands, Luxembourg, Spain, and Italy. In addition to a sense of style and a flair for trends, Breuninger stands for a strong customer focus: Services such as Special Service, the in-house tailoring studio, Click & Collect and online reservations, the in-store ordering service, and the shuttle service ensure a unique shopping experience both in-store and online. Breuninger now operates 13 stores in Germany and Luxembourg with around 6,500 employees.

E. Breuninger GmbH & Co.
Jul 28th, 2021
E Breuninger partners with Unibail Rodamco

By signing this lease agreement, Breuninger is also expanding its successful collaboration with Unibail-Rodamco-Westfield.