Distributor Manager - Supermarket and Community Store Channels

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

In a Distributor Management role are you excited on the tasks that allows you to accelerate vendor performance and shape best practices across the businesses? If so, this Distributor Manager role could be an ideal opportunity to explore.

As a Distributor Manager, you will be responsible for creating and managing the processes, procedures, supplier category segmentation, metrics/Key Performance Indicator (KPI) development and application, scorecard format, and contract management.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Support the Strategic Partnering team to implement best practices for the on-going management of the Strategic Partners & Advocates
• Partner with Procurement, Advocates and the Strategic Partnering team to review compliance, assess risk, negotiate business terms with Partners
• Participate and support the implementation of internal processes and policies with adequate controls
• Create procedural documentation and job aids for a knowledge library that can be leveraged by the business for day-to-day operations.
• Maintain current industry knowledge of Distributor and Channel Performance Management, assist leadership with managing ongoing road-map and technology vision
• Ensure timely payments of channel and account invoices and claims while maintaining accurate records
• Identify and track strategic partner/business partner escalations and resolutions
• Work closely with the internal/external auditors during annual audits
• Aggregate and report on business partner and partners plans, progress, and results in consultation with business partners and the Strategic Partnering team
• Accountable for producing material for the standard engagement matrix like Monthly and Quarterly Business Reviews (QBRs) & Top to Top Reviews
• Work with client partners and senior stakeholders to build content for QBR’s & Executive Reviews
• Validate spend data for all Quarterly & Executive Reviews

• Ensure all partner relationships have required data to evaluate performance and ensure adherence to KPI’s through surveys and scorecards

• Coordinate the setup of the annual Strategic Partnering Summit.

Why you?

Basic Qualifications:

5 - 10 years' experience in managing distributor operations in MNC or FMCG companies

General Trade experience - dynamics of area, channels and key customers

Sales Forecasting

Financial and Commercial knowledge

Negotiation and Influencing skills

Analytical, Good Communication and Presentation skills

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree
• 5 or more years of experience with relevant General Trade management
• Strong stakeholder management experience within in matrix environment
• Strong experience in scoping and delivering projects

Preferred Qualifications:

FMCG/CHC sales experience

Direct distributor management

Forecasting, Inventory/stock and business planning

P&L / financial management

Experience with consumer healthcare brands, OTC products, pharmacy, supermarket and community stores

If you have the following characteristics, it would be a plus:

• Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships
• Ability to prioritise multiple tasks across multiple projects using project management skills
• Demonstrated ability to display key attributes of successful business partnering including building strong relationships with key individuals
• Strong understanding of planning & resource management

Why HALEON CHC?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

• Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk.
• Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
• Continuously looking for opportunities to learn, build skills and share learning.
• Sustaining energy and well-being
• Building strong relationships and collaboration, honest and open conversations.
• Budgeting and cost-consciousness

 Job Posting End Date

2026-11-24

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.