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Full-Time

Director Servicenow Enterprise Applications

Posted on 6/14/2024

Applied Materials

Applied Materials

10,001+ employees

Materials engineering for chips and displays

Industrial & Manufacturing

Compensation Overview

$176k - $242kAnnually

+ Bonus + Stock Award Program

Senior, Expert

Austin, TX, USA + 1 more

Category
IT Project Management
System Administration
IT & Security
Required Skills
Communications
Management
Customer Service
Data Analysis
Requirements
  • Bachelor’s degree in computer science, Information Technology, or a related field
  • 5+ years of Enterprise Application development
  • Hands-on techno-functional leader with 5+ years in Service Now system management specifically IT Service Management, Customer Service Management, HR Service Delivery
  • Proven track record of successfully implementing and managing Service Now platform in complex organizations for at least 2 modules listed above
  • Strong strategic thinking, problem-solving, and decision-making skills
  • Strong knowledge of enterprise software, cloud solutions, technology trends, and industry best practices
  • Excellent leadership, communication, and interpersonal skills with the ability to collaborate effectively at all organizational levels
  • Project management and change management expertise
  • Budgeting and financial management skills
Responsibilities
  • Develop and execute a comprehensive Service Now Application strategy in alignment with the organization's business objectives
  • Collaborate with business and technology senior leaders to define technology roadmaps and long-term vision
  • Build, lead, coach, and mentor a high-performing team of professionals, application architects, developers, and analysts
  • Drive the implementation, maintenance, and enhancement of Service Now platform and ecosystem of applications
  • Champion digital transformation initiatives by leveraging technology to streamline business processes, enhance data analytics, and improve customer and colleagues’ engagement
  • Work closely with various Business Units to identify opportunities for process improvements and automation
  • Develop and manage the Service Now application budget, ensuring cost-effective utilization of resources
  • Establish KPIs and metrics to measure the performance and effectiveness of Service Now and ecosystem systems

Applied Materials, a leader in materials engineering solutions, creates technologies that handle the complex process of production for new chips and advanced displays on an industrial scale. By expertly modifying materials at atomic levels, they provide a distinct competitive edge. This setting fosters a culture of innovation and precision, making it an ideal workplace for those keen on impacting future technologies and contributing to technological advancements that shape industries.

Company Stage

IPO

Total Funding

$111.2M

Headquarters

Santa Clara, California

Founded

1967

Growth & Insights
Headcount

6 month growth

2%

1 year growth

5%

2 year growth

3%