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Walmart

Sells groceries and essentials in stores and online

Coach Operations Manager Trainee

Retail Store ManagementPosted on Nov 9
Full-timeApple Valley, MN, USA$31.25 - $38.46 /hrIn-person

About the Job

Requirements

  • Meet one of the minimum experience qualifications: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, hold a current state-issued Certificate of Eligibility when required.
  • Attend and successfully complete all job-required trainings and assessments, such as Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening to associates, touring stores and providing feedback through Tour to Teach, communicating and collaborating with associates at all levels on store operations, technology, business initiatives, merchandising and company direction, leading change efforts, setting clear expectations, and guiding implementation of business solutions.
  • Model and demonstrate customer-service standards by following the One Best Way service model, supporting customer-service initiatives such as Store of the Community and community outreach programs, resolving customer needs and complaints, developing action plans to correct deficiencies, and leading process improvements to ensure a high-quality customer experience.
  • Drive financial performance and sales in the designated store area by reviewing profit and loss statements; managing and assisting with budgeting, forecasting and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow and operational processes; and developing action plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating expectations consistently, promoting belonging, and recruiting and developing qualified associates to meet staffing needs and support company growth.
  • Coordinate, complete and oversee job-related activities and assignments by maintaining stakeholder relationships, supporting plans and initiatives, identifying and communicating goals and objectives, building accountability, measuring progress, identifying improvement opportunities, demonstrating adaptability and promoting continuous learning.
  • Ensure compliance with company policies and procedures and support company mission, values, ethics and integrity by implementing action plans, supporting the Open Door Policy, and providing direction and guidance on business processes and practices.
  • Build high-performing teams and a workplace of belonging that embraces differences in people, cultures, ideas and experiences and creates opportunities for associates to thrive.
  • Work collaboratively to build trusting relationships and communicate with impact to motivate and influence.
  • Attract, retain, empower and develop talent, and recognize others’ contributions and accomplishments.
  • Maintain and promote integrity, ethics and compliance, model company values, hold oneself and others accountable, and support the company’s positive impact goals, including belonging, waste reduction and local giving.
  • Deliver results while putting customers first, adapting to how, where and when customers shop, and applying the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions based on data insights and analysis, balance short- and long-term priorities, and consider customers, associates, shareholders, suppliers, business partners and communities when making plans.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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