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Kaiser Permanente

Integrated healthcare provider and payer platform

Nurse Director - Maternal Child Services

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeHonolulu, HI, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor of Science in Nursing (BSN) and at least seven years of experience in business operations, clinical health care, or a directly related field are required.
  • At least seven years of experience in patient care delivery is required.
  • At least two years of experience managing operational or project budgets are required.
  • At least two years of experience in a leadership role with direct reports are required.
  • Basic Life Support is required at hire.
  • A Hawaii Registered Nurse license is required at hire.

Responsibilities

  • Establish best-practice models, perform strategic planning, and design patient-care delivery systems and practice standards across several locations.
  • Lead investigations of patient, family, and member concerns regarding patient care and services.
  • Partner with physicians, outside healthcare providers, and other healthcare team members to achieve optimal and safe patient care across the continuum.
  • Manage clinical-area resource needs to ensure appropriate assignment and utilization; evaluate the use and maintenance of equipment, supplies, and medications; and assume accountability for patient and employee safety.
  • Maintain clinical expertise and provide the clinical supervision, competency, and licensing needed to direct care in the unit; delegate tasks consistent with scope of practice and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure assistants and staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and federal, state, and local requirements.
  • Prepare individuals for growth and advancement, build collaborative networks, solicit and act on performance feedback, set goals, provide coaching, oversee recruitment, selection, and talent development, and ensure performance-management practices meet business needs.
  • Share organizational and industry best practices, motivate and empower teams, and align resource plans with business objectives; guide difficult decisions and expand decision-making opportunities and impact.
  • Oversee multiple units within a department by identifying member and operational needs, ensuring work assignments are completed, translating business strategy into actionable requirements, and ensuring services meet member expectations and organizational strategies.
  • Gain cross-functional support for business plans and priorities, make decisions, set standards, measure progress, resolve escalated issues, communicate goals, analyze resources and costs and forecasts, distribute resources, remove obstacles, guide performance, and develop contingency plans.
  • Direct hospital administrative functions supporting patient care, including approving timelines, developing strategies with stakeholders, developing and reviewing reports and workflows, directing departmental responses, and being accountable for performance targets.
  • Champion short- and long-term operational initiatives and direct program, service, and systems development; align workplace and patient safety, human resources, labor relations, training and development, and quality and risk-management programs with organizational mission and values.
  • Direct survey-readiness activities, including mock rounds and remediation, maintain regulatory compliance, review audit documentation and reports, oversee budgets for assigned areas, and ensure financial performance meets expectations.
  • Manage care-delivery operations and programs in a 24/7 environment; partner with physicians and clinical leaders on care-delivery initiatives and oversee related workstreams.
  • Oversee long-term plans, policies, and data-gathering and analysis processes while ensuring alignment with guidelines and regulations; drive cross-functional patient-management solutions with internal and external leaders.
  • Align hospital resources for appropriate assignment and utilization, direct multidisciplinary hospital teams, and hold those teams accountable for performance.
  • Oversee emergency-preparedness program design, adjust departmental preparedness and recovery plans, and ensure managers and staff are trained and understand emergency expectations.
  • Provide strategic direction to project teams and ensure initiatives are implemented, resources are distributed equitably, and objectives are delivered.
  • Oversee teams delivering nursing services and patient care in a 24/7 environment in alignment with cost, quality, clinical, and utilization standards.
  • Direct operational and technology-process improvements through strategic projects addressing issues and improving quality, service, affordability, or operating efficiency.
  • Define clinical-team standards for identifying root causes of escalations, recommending and implementing solutions, improving operational-system processes, and addressing quality and safety issues.
  • Drive strategic plans for integrated services across the continuum of care and consult senior and executive management on performance metrics for strategic improvement projects.
  • Develop and implement strategies for continuous improvement in the quality and safety of clinical practices, services, and operations for patients and staff.
  • Hold managers accountable for compliance with legal and regulatory requirements, including the Nursing Practice Act, The Joint Commission, and applicable government requirements.
  • Establish and monitor outcome objectives and oversee systems, processes, and methods for evaluating and improving patient care within the assigned department and across the continuum of care.

Desired Qualifications

  • Certified in Executive Nursing Practice (CENP) from the American Organization for Nursing Leadership (AONL) is preferred.
  • Nurse Executive Certification (NE-BC) or Nurse Executive Advanced Certification (NEA-BC) from the American Nurses Credentialing Center (ANCC) is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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