Full-Time

Site Reliability Engineer

Posted on 1/29/2026

New Era Technology

New Era Technology

1,001-5,000 employees

Global IT services provider with SAP

No salary listed

Remote in India

Remote

Remote role; candidate must reside in India.

Category
DevOps & Infrastructure (1)
Required Skills
PowerShell
Bash
Kubernetes
Python
Grafana
Github Actions
Apache Kafka
Postgres
opentelemetry
C#
AWS
Go
Prometheus
Terraform
Grafana Loki
Helm
Requirements
  • 6+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles.
  • Strong expertise in Terraform and Infrastructure as Code practices.
  • Hands-on experience with Kubernetes (EKS), Helm, and container orchestration.
  • Strong knowledge of databases and messaging systems: MongoDB, Kafka, PostgreSQL.
  • Proficiency with CI/CD pipelines (GitHub Actions, Octopus Deploy).
  • Experience implementing monitoring and observability solutions (Prometheus, Grafana, OpenTelemetry, Loki, Tempo, Mimir).
  • Solid scripting/programming skills in Python, Bash, PowerShell (with bonus skills in C# and Golang).
  • Ability to work independently, manage priorities, and deliver solutions with minimal supervision.
  • Strong problem-solving, troubleshooting, and analytical skills.
Responsibilities
  • Architect, build, and manage highly available and scalable systems across cloud infrastructure (AWS).
  • Develop and maintain Infrastructure as Code using Terraform with advanced automation practices.
  • Design, configure, and manage Kubernetes (EKS), Helm Charts, and containerized applications.
  • Implement, monitor, and optimize CI/CD pipelines (GitHub Actions, Octopus Deploy).
  • Establish robust observability solutions (Prometheus, Grafana, OpenTelemetry, Loki, Tempo, Mimir).
  • Automate manual processes end-to-end to ensure minimal human intervention.
  • Support and optimize distributed systems including MongoDB, Kafka, and PostgreSQL.
  • Collaborate closely with developers on the Developer Experience project, enabling self-service infrastructure provisioning.
  • Write and maintain automation scripts and internal tools using Python, Bash, PowerShell, C#, and Golang (bonus).
  • Ensure security, reliability, and performance throughout the full system lifecycle—planning, deployment, monitoring, and ongoing support.
Desired Qualifications
  • Experience working in a global IT services environment.
  • Strong knowledge of cloud-native architectures and DevOps best practices.
  • Prior experience in Developer Experience initiatives.
  • Mindset of continuous improvement, automation-first approach, and operational excellence.

New Era Technology is a global technology solutions provider that helps organizations transform their IT landscape. It offers design, installation, and ongoing technical support across offices in the Americas, EMEA, and APAC, with a focus on digital transformation, data solutions, and managed services for business collaboration. Its services are built around SAP and Microsoft platforms, powered by a team of 500+ consultants who use data insights to tailor and implement technology solutions. The company differentiates itself through its global reach, large professional team, and proven track record (CRN’s 2024 Solution Provider 500), as well as its growth strategy that includes acquisitions like Aptude to expand capabilities. The goal is to enable clients to modernize and optimize their technology environment, improve collaboration, and run managed services efficiently, helping them achieve measurable business outcomes.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Dave Hart appointed CEO with 20+ years from Presidio in 2026.
  • Accrete partnership on Feb 20, 2025, enables AI for 20,000 customers.
  • Fusion Alliance acquisition expands to 14,000 enterprise clients globally.

What critics are saying

  • Aptude integration fails, eroding service quality in 6-12 months.
  • Accrete AI underdelivers, damaging Microsoft reputation in 12-18 months.
  • Accenture poaches 500 consultants with superior scale in 18-36 months.

What makes New Era Technology unique

  • New Era specializes in SAP and Microsoft platforms for digital transformation.
  • Global offices in Americas, EMEA, and APAC serve 20,000 customers.
  • Acquired Aptude in 2022 for nearshore delivery in Mexico and India.

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Benefits

Professional Development Budget

Conference Attendance Budget

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

-9%

1 year growth

-9%

2 year growth

-9%
CityBiz
Aug 26th, 2025
New Era Appoints Dave Hart as CEO

Mr. Hart joins New Era following a 20+ tenure at Presidio, where he most recently served as President and Chief Operating Officer.

PR Newswire
Feb 20th, 2025
Accrete And New Era Technology Announce Strategic Partnership To Drive Ai-Powered Digital Transformation

New Era's more than 20,000 customers around the globe will now have access to Accrete's innovative AI solutions through their trusted technology partner.NEW YORK, Feb. 20, 2025 /PRNewswire/ -- Accrete, a leader in artificial intelligence solutions, has partnered with New Era Technology, a global managed service provider renowned for its innovative technology solutions, to deliver advanced AI-driven digital transformation solutions to enterprise clients across industries

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May 2nd, 2024
Popset Leads the Charge in Onchain Social Networking with $1M Pre-Seed Funding

Strategic Partnerships and Future Plans: Recognizing the complexities of building a mobile-native blockchain application, Popset has partnered with Crossmint to leverage their sophisticated onchain infrastructure.

Hypebeast
Apr 16th, 2024
Mastermind World Revamps New Era's Classics

New Era has joined hands with Mastermind World for a capsule.

New Era Technology
Apr 11th, 2024
New Era Technology Recognized on Channel Insider's Inaugural Hybrid Solution Provider 250 List

New Era Technology recognized on Channel Insider's inaugural Hybrid Solution Provider 250 List.

INACTIVE