General Manager

Job Description

Domino's Pizza is seeking an enthusiastic and detail-oriented General Manager to lead our team at our 1444 N. Kings Highway location in St. Louis, United States. As the General Manager, you'll be the driving force behind our store's success, ensuring top-notch customer service, operational excellence, and team performance.

• Oversee all aspects of store operations, including staffing, inventory management, and cost control
• Lead, motivate, and develop a high-performing team to deliver exceptional customer experiences
• Ensure compliance with food safety standards, company policies, and local regulations
• Manage cash handling procedures and maintain accurate financial records
• Analyze sales data and implement strategies to drive growth and profitability
• Handle customer inquiries and resolve issues promptly and professionally
• Collaborate with upper management to achieve store goals and implement new initiatives
• Maintain a clean, organized, and welcoming store environment
• Schedule staff efficiently to meet business demands and control labor costs
• Conduct regular team meetings and performance evaluations to foster a positive work culture

Qualifications

• Proven leadership experience in food service or retail management
• Strong organizational and multitasking skills to handle a fast-paced environment
• Excellent math and analytical abilities for financial management and inventory control
• Outstanding customer service skills and a passion for delivering quality products
• Proficiency in using computer systems for order processing and inventory management
• Effective communication skills, both verbal and written
• Ability to work flexible hours, including evenings, weekends, and holidays
• Knowledge of food safety practices and health department regulations
• Familiarity with pizza preparation and delivery operations preferred
• Problem-solving skills and the ability to make quick, sound decisions
• Team-oriented mindset with the ability to motivate and inspire others
• Physical ability to stand for extended periods and lift up to 50 pounds

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.