Transaction Banking Manager SME

What’s the role?

As a Transaction Banking Manager – SME, you will work closely with SME bankers and customers to identify and deliver Transaction Banking solutions that help businesses manage their day-to-day banking, payments, cash flow and merchant needs.

You’ll be an important partner to our bankers, getting involved early in customer conversations, building strong relationships across the business and helping us win and deepen customer relationships.

This role would suit someone with a genuine passion for payments and Transaction Banking, who enjoys working with customers, solving problems and partnering with stakeholders to deliver strong outcomes.

Location of this role:  NSW – Chatswood office. 

What will I need?

• A genuine interest and passion for payments, Transaction Banking and helping businesses operate more effectively.
• Banking experience, ideally across business banking, SME, Transaction Banking, payments, merchant acquiring or a related area.
• Strong stakeholder management skills, with the ability to build trusted relationships with bankers, relationship managers and specialist teams across the bank.
• Confidence engaging with customers, understanding how their business operates and uncovering broader banking and payment needs.
• Strong communication and influencing skills, with the ability to work collaboratively across multiple stakeholders.
• A commercial and customer-focused mindset, with an interest in sales, business development and growing customer relationships.
• Ability to take ownership, follow opportunities through and deliver a high standard of customer service.
• Strong risk awareness and the ability to balance customer outcomes with appropriate banking and compliance requirements.
• A willingness to continuously build your Transaction Banking knowledge and develop your capability across payments, deposits, merchant solutions and digital banking.

Why join us? 

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: 

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! 
• A variety of leave options including Culture, Lifestyle and Wellbeing leave 
• Tailored learning and development opportunities to help your grow your career within the bank 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives 

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.

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