H

H&M

Global fast-fashion retailer of affordable clothing

Visual Merchandiser

MerchandisingConfirmed live in the last 24 hours
Full-timeMontreal, QC, CanadaNo salary listed

About the Job

Requirements

  • Equivalent experience of 1–2 years or more is desired.
  • Ability to lift more than 20 pounds.
  • Ability to stand for extended periods, bend, stretch, perform repetitive movements, and push, pull, and carry items such as mannequins, clothing, bags, and torsos over short distances.
  • Ability to climb a ladder and use a step stool.
  • Ability to work with hand and power tools, including an iron and steamer, and lift loads to set up displays.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Willingness to travel to support other stores as needed.
  • Ability to work in accordance with local health and safety requirements and follow store security and administrative procedures.

Responsibilities

  • Set up clothing on the sales floor and in windows according to the commercial guide.
  • Work with the department manager to identify additional commercial opportunities in the store while following H&M brand guidelines, and execute sales-floor changes based on shared decisions.
  • Stay informed about current fashion trends.
  • Share and teach the store team about seasonal trends, upcoming campaigns, and brand standards.
  • Meet customer service expectations in accordance with H&M standards and support the store team in providing a positive customer experience.
  • Implement H&M visual identity by following the commercial guide and ensuring mannequins in windows and in store are styled appropriately.
  • Create a clear visual thread between window displays and zone A with clothing purchase suggestions.
  • Maintain a high-quality daily presentation of clothing in collaboration with the store team.
  • Maintain clear customer flow through accessory placement and navigation that follows standards.
  • Launch and maintain all campaigns and commercial activities on time and according to H&M standards.
  • Work with the department manager to monitor store key performance indicators, take necessary actions to meet targets, and comply with store budgets.
  • Adapt the store schedule to store needs and budget based on the commercial plan.
  • Complete and monitor the Best Brand portion of the Customer Experience tool to maximize commercial opportunities.
  • Collect samples and execute store movements to create clear stories and wearable purchase suggestions.
  • Complete morning routines on the sales floor and in the window before the store opens.
  • Ensure the quantity and condition of visual presentation accessories and received marketing materials, with a focus on sustainability.
  • Maintain the organization and safety of the visual room.
  • Keep store visual presentation materials up to date and share information about seasonal changes with the team.
  • Paint and maintain windows as needed.
  • Help the store team improve the customer and in-store work experience through coaching and development.
  • Work with the store management team to ensure compliance with legal requirements and H&M policies.
  • Assess and develop the store team's visual presentation and commercial skills through regular visual presentation training for the whole team, supporting clothing presentation according to the commercial guide.
  • Maintain an overview, follow up, and provide feedback when the store team executes sales-floor changes.
  • Identify potential future visual merchandisers for succession.
  • Ensure that all communication in windows and on the sales floor complies with local legislation.
  • Work in accordance with H&M standards and local health and safety legislation to ensure the safety of the employee, colleagues, and customers.
  • Follow security and administrative procedures and routines throughout all store areas.

Desired Qualifications

  • Inclusive, positive, creative, and willing to learn on the job.
  • Passion for customer service and helping people find their style.
  • Versatility, attention to detail, and comfort working in a dynamic environment.

About the Company

H&M

Global fast-fashion retailer of affordable clothing

H&M is a global fashion retailer that sells affordable, trendy clothing and accessories for men, women, teens, and children through both online and physical stores. The company works by maintaining a fast, efficient supply chain to bring runway-inspired styles to customers quickly and at competitive prices, supported by large-scale production and a broad global footprint. It differentiates itself with its extensive international reach, ability to offer a wide range of products for the whole family at low prices, and a focus on sustainability, including eco-friendly lines and recycling programs. The goal is to provide fashionable, quality apparel at accessible prices to a diverse customer base around the world while reducing environmental impact through responsible practices.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947

Recently Posted Jobs

Explore more opportunities at H&M

See more jobs