Administrative Assistant

Line of Service

Tax

Industry/Sector

Not Applicable

Specialism

Advisory - Other

Management Level

Associate

Job Description & Summary

PwC Gibraltar is seeking a proactive and organised Administrative Assistant to support the day-to-day operations of the firm. This role provides administrative, operational and financial support across several business areas, including Corporate Services, Insolvency, Charitable Entities and Office Administration.

The successful candidate will be a dependable team player who takes pride in delivering accurate work, provides excellent service to colleagues and clients, and contributes positively to a professional office environment.

Key Responsibilities:
- Create opportunities and complete engagement and client acceptance processes in Salesforce.
- Raise invoices, process payment requisitions and support billing activities.
- Manage incoming and outgoing post, including collections from the Post Office and courier arrangements.
- Prepare, scan, file and maintain documents, records and departmental correspondence.
- Organise meetings, book meeting rooms and prepare supporting documentation.
- Answer calls, welcome visitors and provide reception cover when required.
- Support Corporate Services administration, including annual returns, company registers and regulatory communications.
- Assist with financial and project administration activities through Coretime and other internal systems.
- Prepare reports, maintain accurate records and support monthly administrative processes.
- Assist with charity administration, including donation banking and financial record management.
- Order office supplies and support general office organisation.
- Provide support and cover for other members of the administration team as required.

Skills and Experience

We are looking for someone who demonstrates:
- Strong organisational and prioritisation skills.
- Excellent attention to detail and accuracy.
- A diligent, reliable and consistent approach to work.
- Friendly and professional communication skills.
- Strong customer service and stakeholder management abilities.
- The ability to handle confidential information with discretion.
- A proactive and flexible attitude with a willingness to support different teams.
- Good working knowledge of Microsoft Office applications, particularly Outlook, Word and Excel.
- Experience with Salesforce, Coretime or similar business systems would be advantageous.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Accounting Advisory, Accounting and Financial Reporting Standards, Accounting Policies, Accounting Practices, Account Reconciliation, Active Listening, AI Fluency, AI-Human Collaboration, Communication, Credit Control, Digital Tooling, Emotional Regulation, Empathy, Escalation Management, Financial Accounting, Financial Budgeting, Financial Forecasting, Financial Policy, Financial Record Keeping, Financial Reporting, Financial Statement Analysis, Financial Statement Preparation, Financial Transactions {+ 9 more}

Desired Languages (If blank, desired languages not specified)

English

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date