Senior Account Manager

Your Mission

We believe that people don’t just want to work for a company—they want to be part of something bigger. At Engine, we’re building more than a team; we’re building a movement. One where individuality is celebrated, where challenge fuels growth, and where the status quo is never enough. We know we’re not for everyone, and that’s okay. But if you thrive in a fast-moving, high-impact environment and want to shape the future of travel, you just might belong here. Curious? Check out our DNA—if it resonates with you, let’s talk!

As a Senior Account Manager (Tempe), you will be responsible for helping our Mid-Market customer base realize the full potential of our product by driving spend, retention and adoption of the platform.  In this role you will be assigned a set list of customers and be responsible for leveraging the full scope of company products and services to deliver business solutions that drive customer value.  

As part of the Engine team, you’ll play a vital role in an environment where innovation meets collaboration. Here’s what you’ll take charge of: 

• Proactively identify new revenue opportunities by hunting within your existing account base to generate business and consistently exceed quota.
• Drive growth and customer success by upselling within your dedicated book of business and ensuring maximum product adoption to increase value.
• Demonstrate strong communication and leadership skills by excelling in research, analysis, and presentation during customer-focused Quarterly Business Reviews (QBRs).
• Strategically plan and execute account growth by designing a comprehensive business plan that includes cross-selling and targeted strategies to drive adoption and engage decision-makers.
• Ensure smooth transitions and effective onboarding by facilitating the hand-off of key accounts from sales to account management, collaborating closely with Account Executives.
• Present a compelling value proposition by positioning our expertise within the unmanaged travel space to showcase our solutions effectively.
• Foster cross-functional collaboration to drive customer outcomes by working closely with teams such as business operations, member support, marketing, and more.
• Become a trusted subject matter expert by acquiring in-depth, accurate knowledge of the platform and the industry to support customers effectively.
• Maintain strong performance by consistently meeting or exceeding daily KPI requirements to drive results and maintain operational excellence.

What You’ll Bring to Engine

We’re looking for someone who’s ready to make an impact and grow alongside us:

• 4–5 years of full-cycle B2B selling experience
• Self-starter with an entrepreneurial mindset who adapts quickly to change
• Brings consistent energy and a positive attitude
• Experience with Salesforce, Outreach, Gong, or similar sales tools
• Ability to run a consultative sales motion focused on retention and expansion
• Strong organizational skills, including managing multiple accounts and maintaining CRM and pipeline hygiene
• Experience using sales tools to identify usage trends and growth opportunities
• Strong business acumen with the ability to partner with customers on solutions

We accept applications for this role on an ongoing basis. We review applications as they are received and encourage interested candidates to apply early.

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