Xcellink Pte

Enterprise ICT operations management provider

Network Technician

Network Engineering & AdministrationConfirmed live in the last 24 hours

Full-timeSingapore

About the Job

Requirements

Minimum Higher Nitec or Nitec with a module in IT and fundamental knowledge of networks.
Ability to understand and implement procedures and instructions in an operations manual.
Ability to collaborate with others and support teammates.
Strong communication skills and ability to resolve issues or inquiries effectively.
Ability to work rotational shifts: 1st Shift (08:00–20:00) and 2nd Shift (20:00–08:00).
Readiness to work primarily at Woodlands Checkpoint, with possible future rotational assignment at Tuas Checkpoint.

Responsibilities

Participate in the network maintenance standby duty rotation assigned by the team lead.
Meet service-level agreements for resolving individual fault cases to maintain service quality.
Provide first-level, on-site network support to end users.
Attend to customers’ daily reported issues when not on standby.
Perform routine tasks to maintain network stability and prevent potential issues.
Identify and resolve network-related issues.
Manage allocation of Media Access Control and Internet Protocol addresses to network devices.
Manage patches for network systems and devices to ensure security and optimal performance.

Network Technician - (SS-FNW241120 007/01)

Xcellink Pte Ltd · Singapore, Singapore · Contract · Posted 2024-11-21

Salary: SGD 2,000–2,200

Workplace: on_site

Department: Enterprise Operations and Services

Description

You will be part of a team in a security firm specializing in supplying the latest security surveillance systems to the Asia Pacific region. Our client has gained a remarkable reputation for their high-performance equipment and comprehensive after-sales technical services.

As a Network Technician, you will be responsible for the following :-

Be a part of Network Maintenance standby duty rotation that is assigned by the Team Lead.
Achieve the Service Level Agreement (SLAs) set for resolving single faulty cases. Meet these SLAs to maintain high level service quality.
Provide 1st Level on-site Network Support to end-users.
Attend to daily customers' issues reported when not on standby.
Perform routine tasks to ensure the network's stability and prevent potential issues.
Identify and resolve issues related to network.
Manage the allocation of Media Access Control (MAC) and Internet Protocol (IP) addresses to devices on the network.
Responsible for the patch management of network systems and devices to ensure security and optimal performance.

Requirements

Minimum Higher Nitec or Nitec with Module in IT and has fundamental knowledge in Network.
Capable to understanding and implement procedures and instructions given in operations manual.
A strong team player with the ability to collaborate and willingness to support others.
Have strong communications skills and ability to resolve issues or inquiries effectively.
Able to work rotational shifts: 1st Shift (08:00 - 20:00 hours) & 2nd Shift (20:00 - 08:00 hours).
Successful applicants for this position should be ready to work primarily at Woodlands Checkpoint. However, they may also be assigned to work at Tuas checkpoint in the future on a rotational basis.

Benefits

You will be trained to install, monitor, and troubleshoot network equipment.
Shift Allowance
Performance Bonus

Apply

Apply at Xcellink Pte Ltd

About the Company

Xcellink Pte

Enterprise ICT operations management provider

Xcellink Pte provides enterprise ICT operations management and enterprise solutions for global growth, local enterprises, and government-linked organizations. It delivers and runs IT services by managing data centre, network operations, security, helpdesk, onsite field services, applications support, and asset staging; it builds client operational teams from scratch and can offshore delivery to Malaysia, the Philippines, Indonesia, and India, scaling to hundreds of IT professionals. It differentiates itself through its long track record, ability to design end-to-end operations and offer analytics-driven enterprise solutions plus talent-search services for technology hiring. Its goal is to help clients achieve reliable IT delivery, optimize operations, and access skilled resources and innovative ideas as technology markets evolve.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore, Singapore
Founded: 1993

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