Business Systems Analyst

We are seeking an experienced, techno-functional Business Systems Analyst (BSA) with broad experience across enterprise finance systems and processes, including accounting, Order-to-Cash (OTC), Source-to-Pay (S2P), and Procure-to-Pay (P2P). The ideal candidate will bridge business stakeholders and technical teams to deliver system enhancements, integrations, automation, and process improvements across the finance function. The role requires an understanding of end-to-end finance processes, requirements gathering, functional configuration, integration design, testing, production support, and stakeholder management.

1. Business Analysis and Process Management

• Partner with Procurement, Accounts Payable, Finance, and business stakeholders to gather, analyze, and document business requirements
• Translate business requirements into functional specifications, user stories, process flows, and solution designs
• Analyze and optimize end-to-end finance processes, including general ledger, record-to-report, accounts payable, accounts receivable, Order-to-Cash (OTC), Source-to-Pay (S2P), Procure-to-Pay (P2P), billing, collections, reconciliations, and financial close
• Conduct fit-gap analysis and recommend scalable solutions aligned with business and compliance requirements
• Facilitate stakeholder workshops, requirement reviews, and solution walkthroughs

2. Integrations and Technical Collaboration

• Work with integration developers to define interface requirements, data mappings, transformation rules, and error-handling mechanisms
• Support integrations using REST/SOAP APIs, SFTP, flat files, and middleware or iPaaS platforms
• Analyze integration failures, data discrepancies, synchronization issues, and transaction errors
• Document interface specifications, field mappings, dependencies, and reconciliation procedures
• Collaborate with ERP teams, particularly NetSuite, SAP, or Oracle, to support financial postings and master data synchronization

3. Testing, Deployment, and Production Support

• Develop test scenarios, test cases, and test data for system enhancements and integrations
• Execute functional, integration, regression, and user acceptance testing (UAT)
• Coordinate defect triage, root cause analysis, and resolution with technical teams
• Support release management, deployment validation, and post-implementation stabilization
• Maintain functional documentation, configuration records, support procedures, and knowledge articles

4. Governance, Controls, and Stakeholder Management

• Ensure solutions align with internal controls, audit requirements, segregation of duties, and financial compliance standards
• Support access reviews, approval hierarchy validation, and audit evidence collection
• Manage incidents, service requests, and enhancement backlogs using tools such as Jira or ServiceNow
• Communicate status, risks, dependencies, and resolutions to business and technical stakeholders
• Identify opportunities for automation, standardization, and continuous process improvement

Required Qualifications and Skills

• 6+ years of experience in business systems analysis, enterprise applications, or finance systems
• Strong techno-functional experience with enterprise finance systems
• Good understanding of core finance and accounting processes, such as general ledger, record-to-report, accounts payable, accounts receivable, Order-to-Cash (OTC), Source-to-Pay (S2P), Procure-to Pay (P2P), billing, collections, reconciliations, and financial close
• Experience gathering requirements and creating functional specifications, user stories, process flows, and solution documentation
• Practical understanding of APIs, integration patterns, data mapping, file-based interfaces, and troubleshooting
• Experience with functional testing, UAT coordination, defect management, and production support
• Familiarity with Finance systems such as NetSuite, Concur, COUPA etc
• Strong analytical, problem-solving, communication, and stakeholder management skills
• Ability to work independently and collaborate effectively with business users, developers, and integration teams

Preferred Qualifications

• Experience with finance systems integrations involving ERP, CRM, billing, HR, banking, procurement, and other business platforms
• Familiarity with SQL, data analysis, API testing tools such as Postman, and integration monitoring
• Experience supporting multi-entity, multi-subsidiary, or global finance environments
• Knowledge of SOX controls, audit requirements, approval governance, and financial reconciliations
• Experience with Agile delivery, Jira, ServiceNow, and ITIL-based support processes

Key Success Criteria

• Accurate translation of business requirements into effective system solutions
• Reliable operation of finance systems business processes and integrations
• Reduced transaction errors, integration failures, and manual intervention
• Timely resolution of production issues and delivery of system enhancements
• Improved user experience, process efficiency, compliance, and audit readines

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 3273599598