Krew is on a mission to transform credit-servicing with the industry’s most advanced AI credit-servicing agents.

We are backed by Long Journey Ventures (Arielle Zuckerberg, Pascal Levy-Garboua), and strategic angels including Ryan Hoover (Founder, Product Hunt), Charlie Songhurst (Board Member, Meta), and Michael Jones (Former Chair, Huntington Bank Ventures).

We are a talent dense team comprising of ex-Figure Robotics, Optiver, Artificial Analysis, Bain, the United Nations, UChicago, and Oxford engineers and researchers.

Our omnichannel agents are supporting >100,000 consumers on their pathways to financial wellness. And we're just getting started - our goal is to resolve more than $1 trillion in outstanding consumer delinquencies worldwide with an empathetic, human-centric approach to financial wellness.

Job Responsibilities:

Engineer text and email agents using our proprietary email agent framework
Maintain and develop our email agent framework
Develop custom performance and quality evaluations for our agents

Minimum Qualifications:

At least 2 years of full time professional, non-internship experience in fullstack, backend, or AI engineering
Experience with backend development (Python)
Experience integrating language models into AI applications

Preferred Qualifications:

Experience in FinTech, Risk Management, or Compliance is beneficial but not mandatory
Bonus points if you are experienced with agentic frameworks (e.g. LangGraph) and are able to clearly articulate the differences between model quality
Bonus points if you have experience fine-tuning models
Bonus points if you have experience building, using, or refining benchmarks
Bonus points if you were an ex-founder

About the company

Krew provides AI-powered agents for first- and third-party collections and accounts receivable teams. It builds omnichannel AI workers that manage communications across platforms, plus a specialized tool called Point Caller to boost collector productivity. The AI agents handle large volumes of delinquent balances with an empathetic approach and operate 24/7 to maximize contact and resolution rates. Their solutions are used in auto leasing, consumer services, and higher education to manage stages of debt from late-stage to charged-off accounts. Clients can A/B test different collection strategies, voices, and scripts to optimize outcomes for different portfolios. Krew’s goal is to automate and improve the efficiency of the collections process while reducing operational costs and achieving higher contact and resolution rates.

Company Size

1-10

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

2025

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Simplify's Take

What believers are saying

Krew added Tim Mertikas in March 2026 to deepen financial-institution selling and servicing credibility.
WithKrew customer pages updated in 2025-2026 show active product expansion across collections and servicing.
Augment MBA reported 20% dunning productivity gains, validating Krew beyond third-party debt collection.

What critics are saying

Krew still shows seed-only funding from September 2021, limiting firepower against better-funded rivals.
Fitzgerald Advisors and Augment MBA are showcase accounts; concentration risks intensify if either churns.
Credit-scenario automation faces strict TCPA and CFPB scrutiny; a compliance failure would cripple deployments.

What makes Krew unique

Daniel shares memory across voice, text, and email, preventing repetitive collections outreach.
Krew’s Komply stack and consent tracking target U.S. credit-servicing compliance, not generic chatbots.
Clear Recovery Solutions said Krew drove 290% higher contact rates and one-third of revenue.

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Krew

Member of Technical Staff - AI Engineering

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