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Advance Auto Parts

Automotive aftermarket parts retailer

Commercial Parts Pro

Account ManagementPosted on Nov 13
Full-timeEldersburg, MD, USAIn-person

About the Job

Requirements

  • Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
  • Ability to locate and stock parts; knowledge of safety procedures; and ability to operate inventory systems and store equipment.
  • Knowledge of parts and automotive systems, point-of-sale systems, and parts lookup systems.
  • ASE P2 certification or equivalent readiness; ASE certification is preferred but not required.
  • Ability to make advanced solution, project, and product-quality recommendations and to sell to commercial customers.
  • Ability to source parts from special orders, FDO, second sources, and other suppliers.
  • Ability to multitask, stay organized, and use effective communication, listening, and problem-solving skills.
  • Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and management. Spanish is a plus.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
  • Ability to understand and execute written, oral, or diagrammed instructions.
  • Successful completion of the Parts Knowledge Assessment.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Ability to use Microsoft Word and Excel effectively.
  • Understanding of commercial profitability concepts, including competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
  • Ability to work a schedule that includes days, evenings, and weekends as needed.
  • A high school diploma or GED is required.
  • Ability to meet the physical demands of the position, including standing or walking, using hands and arms, climbing or balancing, stooping, kneeling, crouching, or crawling, and lifting up to 50 pounds frequently and up to 100 pounds occasionally.
  • Ability to work primarily indoors and occasionally outdoors, including exposure to weather, moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical-shock risks, explosives, and vibration.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide GAS2 selling experience to commercial customers.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for team members.
  • Collaborate with the General Manager on team members’ coaching and development needs.
  • Dispatch drivers to ensure timely, accurate deliveries and that delivery standards are met.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the General Manager to ensure appropriate driver coverage.

Desired Qualifications

  • At least 3 years of prior automotive parts experience is preferred.
  • Proven sales ability and past experience fulfilling customer transactions.
  • Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
  • Spanish language ability is a plus.
  • ASE certification is preferred but not required.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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