Junior Customer Success Manager
About the job
- At least 1 year of experience within a financial, technical, or business administrative setting is preferred, with up to 3 years listed.
- The candidate must demonstrate team spirit and the ability to take responsibility for tasks.
- The candidate must have strong written and verbal communication skills in English.
- The candidate must have excellent communication, interpersonal, problem-solving, presentation, and organizational skills.
- The candidate must have the ability to adapt quickly.
- The candidate must be able to promote products and grow relationships.
- U.S. work authorization is required.
- Regularly check in with customers to develop an open communication line so that concerns can be promptly heard and addressed.
- Present and demonstrate solutions to customers.
- Coordinate sales efforts for services and license revenues.
- Prepare and submit sales contracts.
- Drive product value.
- Develop trusted-advisor relationships with executive sponsors.
- Prepare weekly and monthly reports.
- One to three years of experience within a financial, technical, or business administrative setting.
- The ability to adapt quickly.
- The ability to promote products and grow relationships.
About the company
xSuite automates document-based business processes for SAP-powered enterprises, focusing on Accounts Payable Invoice Automation. Its core xSuite Platform is modular and SAP-certified, automating end-to-end P2P and O2C workflows with flexible deployment options including SAP S/4HANA Private Cloud and SAP BTP. It uses Mira AI to handle data matching, routing, and fraud detection, and routes unstructured documents via eDNA into process-ready data. The company differentiates by SAP certification, alignment with SAP Clean Core, cloud-native SaaS, and a scalable platform plus services targeting mid-to-large firms and public sector, with growth through acquisitions like Tangro and expansion in North America.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
1994
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Simplify's Take
What believers are saying
- 3i said in 2026 that roughly two-thirds of revenue is recurring.
- QKS Group named xSuite a leader in August 2026 AP automation.
- Partnerships with d.velop, Vertex, and valantic expanded reach in 2026.
What critics are saying
- Forrester named xSuite only a Strong Performer in June 2026, behind leaders.
- SAP may commoditize invoice automation through native BTP tools by 2027.
- If SAP changes integration economics, xSuite's embedded model loses its core advantage.
What makes xSuite unique
- SAP-native AP automation spans BTP and embedded S/4HANA deployments.
- Mira AI agents and eDNA target touchless processing across AP, P2P, O2C.
- Tangro integration in January 2025 broadened xSuite's SAP automation portfolio.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Unlimited Paid Time Off
- Remote Work Options
- Hybrid Work Options
- Flexible Work Hours