A

All Accor

Global hotel management, franchising, loyalty program

Anfitrião de hospedagem

Hotel Guest ServicesUpdated on Nov 11
Full-timeMaringá, State of Paraná, BrazilIn-person

About the Job

Requirements

  • Affinity for public-facing customer service and computer skills.
  • Good communication, problem-solving ability in unexpected situations, ability to follow rules, organization, responsibility, commitment to good service, and openness to change and adapting to different guest profiles.
  • High school education.

Responsibilities

  • Serve customers according to the style of the operating brand.
  • Provide information according to guests' needs and essential practices of the area.
  • Perform check-in and check-out.
  • Perform night audit duties during the overnight shift.
  • Handle payments, reservations, telephone and WhatsApp service, and invoice issuance.
  • Safeguard customers' safety and well-being and keep social areas organized.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

Recently Posted Jobs

Explore more opportunities at All Accor

See more jobs