United Church Homes

Senior living and affordable housing

Regional Housing Manager

Real Estate Property ManagementConfirmed live in the last 24 hours

Full-timeColumbus, OH, USANo salary listed

About the Job

Requirements

Five years of experience in housing management or a related field, or an equivalent combination of education and experience.
Prior supervisory experience is required.
A bachelor's degree in Business or Social Services is preferred.
Proficiency with computers, the internet, Microsoft Office, relevant software, and basic office equipment is required.
Proficiency with HUD and internal accounting software is required.
A valid driver's license and reliable transportation are required.
Blended Occupancy certification or an equivalent credential is required, or must be obtained within six months of hire.
Strong leadership, coaching, and interpersonal skills are required.
Strong written and verbal communication abilities are required.
Analytical, organizational, and problem-solving skills are required, including the ability to interpret and apply complex regulations and procedures.
Prior experience or training in accounting and budget management is required.
Experience with subsidies, HUD policies, Section 8, Section 236, LIHTC, USDA Rural Development, or other affordable housing programs is required.
Proficiency in Microsoft Office, HUD systems, and property management software is necessary.
Ability to read and interpret procedure manuals, HUD handbooks, and regulatory notices; write routine reports and business correspondence; and speak effectively before groups of residents, staff, or external stakeholders is required.
Basic math skills are essential, including adding, subtracting, multiplying, and dividing whole numbers, fractions, and decimals.
Ability to solve practical problems, adapt to situations with limited standardization, and interpret instructions presented in written, oral, diagram, or schedule form is required.
Ability to adhere to all terms and conditions outlined in the United Church Homes Employee Handbook is required.

Responsibilities

Review monthly financial reports and address variances as needed.
Assist with annual budget preparation and ensure compliance with regulatory requirements.
Monitor procurement activity, capital improvements, and replacement reserve balances.
Support site staff with financial planning, vendor relationships, vendor coordination, and purchasing practices.
Participate in and respond to monthly Open Item accounting reports and calls.
Ensure timely and accurate collection of receivables.
Promptly address concerns from residents and staff professionally.
Respond to inquiries from residents, vendors, and regulatory agencies in a timely manner.
Maintain occupancy rates at or above company standards across assigned properties.
Ensure timely unit turnover and coordinate new resident move-ins.
Supervise, coach, and support Housing Managers and on-site staff within the region.
Ensure adherence to applicable housing laws, regulations, and internal policies.
Implement and reinforce operational procedures and best practices across sites.
Foster effective working relationships with internal departments and external partners.
Support preparation for and contribute to owner or board meetings, as appropriate.
Conduct regular in-person and virtual site visits to assess operations and compliance.
Lead a geographically dispersed team using remote management tools.
Oversee preparation for regulatory inspections and respond to findings and follow-up requirements.
Ensure enforcement of lease agreements and adherence to federal, state, and local housing regulations, including Fair Housing and health and safety codes.
Conduct business in compliance with company policies, the Americans with Disabilities Act, Fair Credit Reporting Act, and other applicable housing laws.
Ensure timely completion and accuracy of resident income certifications and eligibility reviews.

Desired Qualifications

Experience with virtual training and leading remote teams is strongly preferred.

Community Name:

Ravines EdgeThe Regional Housing Manager supports and supervises housing staff within an assigned region, and ensures operational excellence, regulatory compliance, financial health and superior resident service within assigned portfolio of housing communities. This role collaborates with Housing Services and Central Office departments to optimize performance, manage budgets, and implement best practices across Affordable housing communities.

Essential Functions Statement(s)

Financial / Asset Management

Review monthly financial report and address variances as needed.
Assist with annual budget preparation and ensure compliance with regulatory requirements.
Monitor procurement activity, capital improvements and replacement reserve balances.
Support site staff with financial planning and vendor relationships, vendor coordination and purchasing practices.
Participate in and respond to monthly Open Item accounting reports and calls.
Ensure timely and accurate collection of receivables.

Customer Service

Promptly address concerns from residents and staff with professionalism.
Respond to inquiries from residents, vendors and regulatory agencies in a timely manner.

Occupancy Management

Maintain occupancy rates at or above company standards across assigned properties.
Ensure timely unit turnover and coordinator for new resident move-ins.

Team Management and Operational Oversight

Supervise, coach and support Housing Managers and on-site staff within the region.
Ensure adherence to all applicable housing laws, regulations and internal policies.
Implement and reinforce operational procedures and best practices across sites.
Foster effective working relationships with internal departments and external partners.
Support preparation for and contribute to owner or board meetings, as appropriate.
Conduct regular site visits (in-person and virtual) to assess operations and compliance.
Effectively lead a geographically dispersed team using remote management tools.

Regulatory Compliance

Oversee preparation for regulatory inspections; respond to findings and follow-up requirements.
Ensure enforcement of lease agreements and adherence to federal, state and local housing regulations, including Fair Housing, health and safety codes.
Conduct all business in compliance with company policies, the Americans with Disabilities Act, Fair Credit Reporting Act, and other applicable housing laws.
Ensure timely completion and accuracy of resident income certifications and eligibility reviews.

SKILLS & ABILITIES

Education:

Bachelor's Degree (four-year college or technical school) Preferred, Field of Study: Business or Social Services

Experience:

Five (5) years of experience in housing management or related field or equivalent combination of education and experience; Prior supervisory experience required

Computer Skills:

Must be able to proficiently operate a computer, the Internet, Microsoft Office, other relevant software, and basic office equipment; Must be adept at using HUD and internal accounting software

Certifications &
Licenses:

Must possess a valid driver’s license and have reliable transportation; Blended Occupancy certification or an equivalent credential is required or must be obtained within six months of hire.

Other Requirements:

Strong leadership, coaching, and interpersonal skills required, along with excellent written and verbal communication abilities. Must demonstrate strong analytical, organizational, and problem-solving skills, with the ability to interpret and apply complex regulations and procedures. Prior experience or training in accounting and budget management is required. Experience with subsidies, HUD policies, Section 8, Section 236, LIHTC, USDA Rural Development, or other affordable housing programs is also required. Proficiency in Microsoft Office, HUD systems, and property management software is necessary. Must have the ability to read and interpret documents such as procedure manuals, HUD handbooks, and regulatory notices; write routine reports and business correspondence; and speak effectively before groups of residents, staff, or external stakeholders. Basic math skills are essential, including the ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals. Candidates must be able to solve practical problems and adapt in situations with limited standardization, and interpret instructions presented in written, oral, diagram, or schedule form. Experience with virtual training and leading remote teams is strongly preferred. Must be able to adhere to all terms and conditions outlined in the United Church Homes Employee Handbook.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About the Company

United Church Homes

Senior living and affordable housing

United Church Homes is a faith-inspired nonprofit that runs senior living communities and affordable housing for older adults across the United States. Its living options range from independent apartments to assisted living, memory care and round-the-clock skilled nursing, alongside short-term rehabilitation. NaviGuide extends its work into people's homes through a monthly membership that connects families with a service coordinator for care, transport and local resources. The organization owns or manages housing for residents who meet federal income requirements and accepts donations to support its mission. Founded in 1916, United Church Homes is headquartered in Marion, Ohio.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Marion, OH
Founded: 1916

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