Administrative & Executive AssistanceReception & Front Desk
About the job
Requirements
Strong work ethic and ownership of the role.
Ability to multitask and prioritize.
Willingness to step into uncomfortable situations with clients, providers, and coworkers.
Motivation to receive feedback and continually grow.
Availability for Tuesday–Saturday shifts, with rotating Tuesday–Friday hours between 7:00 a.m. and 8:00 p.m. and Saturday hours from 8:00 a.m. to 4:00 p.m.
Responsibilities
Provide customer service over the phone, in person, and via email.
Create a warm and welcoming atmosphere for clients.
Manage the front desk and help clients prepare for their visits.
Schedule client appointments.
Support mental health providers with administrative requests.
Verify client insurance benefits.
Front Desk Administrator - Mountlake Terrace, WA
Mindful Support Services · Mountlake Terrace, United States · Full-time · Posted 2026-09-23
Workplace: on_site
Department: Provider Support Specialist
Description
Job Type: Full-time, Tuesday-Saturday. Tuesday - Friday are rotated shifts between 7am-8pm. Saturdays are 8-4pm
Salary: $22/hr
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.
About the Company
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 2,300 providers throughout our 25+ locations, and we are continuing to grow!
About the role
This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.
Primary responsibilities
Providing excellent customer service over the phone, in person, and via email
Creating a warm and welcoming atmosphere for clients
Managing the front desk by helping clients prepare for their visits
Scheduling client appointments
Supporting mental health providers with administrative requests
Client insurance benefits verification
Requirements
What you’ll need to be successful
Strong work ethic and ownership of your role
Ability to multi-task and prioritize
Willingness to step into uncomfortable situations with clients, providers and coworkers
Motivation to receive feedback and continually grow
Schedule flexibility: Hours of operations are Monday-Friday 7:00am-8:00pm and Saturdays 8:00am-4:00pm
Shifts offered is Tuesday-Saturday. Tuesday - Friday are rotated shifts between 7am-8pm. Saturdays are 8-4pm
Benefits
We provide our full-time employees with:
75% coverage of health, dental, and vision insurance
15 PTO days accrued annually
6 paid holidays per year
401k matching
Life Insurance
Professional development training and opportunities for advancement
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
Job Type: Full time, Tuesday-Saturday. Tuesday - Friday are rotated shifts between 7am-8pm. Saturdays are 8-4pm