West Tennessee Healthcare

Public, nonprofit hospital system with centers

Quality Outcomes Specialist

Medical, Clinical & VeterinaryPosted on Nov 10

Full-timeJackson, TN, USANo salary listedIn-person

About the Job

Requirements

A minimum Associate degree in Nursing or an Allied Health field is required; a Bachelor of Science in Nursing is preferred.
A minimum of 3 years of experience in the area of clinical expertise is required.
Current licensure as a Registered Nurse or Allied Health Professional is required.
Knowledge of accepted clinical procedures acquired through 3 years of clinical experience is required.
Knowledge of assessment of data, planning, and coordination of care that affects the fiscal management of patient care, acquired through on-the-job training, is required.
Knowledge of hospital policy and operations, medical and nursing staff procedures, and hospital and community resources, acquired through on-the-job training, is required.
An understanding of continuity of care, reimbursement issues, clinical path development, and variation analysis is required.

Responsibilities

Assist the Quality Outcomes Manager with medical staff quality improvement activities, including outcome measurements, process and outcome relationships, and outcome indicators related to diagnosis-related groups.
Collect data pertinent to patient outcomes, patient rights, medical staff rights, and ethics.
Gather and assemble data for the medical staff under general direction.
Prepare and present findings to medical staff departments and committees.
Represent the Medical Affairs Division at medical staff meetings.
Work independently and appropriately prioritize job duties.
Work assigned shifts five days a week under the direct supervision of the Quality Outcomes Manager, and collaborate with the manager to meet the Quality Outcomes Improvement Department's objectives and needs.
Attend assigned medical staff meetings.
Establish a system for identifying the caseload of patients to be reviewed.
Gather data from various sources for quality-of-patient-care reviews and enter it into the database.
Keep Midas data current, complete, and accurate to meet deadlines.
Assemble, summarize, and present quality information at medical staff meetings, including quality improvement, risk management, utilization review, core measure, and infection control data.
Advise appropriate parties of recommended corrective actions generated from medical staff departmental meetings.
Inform the Quality Outcomes Manager, Quality Outcomes Director, or Medical Director of quality activities and improvement opportunities discussed in medical staff meetings when they are absent.
Prepare special reports.
Design, complete, and present studies as requested.
Review individual charts as requested by the Quality Outcomes Manager, Director, Risk Management, Medical Director, COO, or CEO.
Prepare information for outside reviews, fair hearings, and other activities intended to improve medical staff quality.
Prepare profiles for medical staff.
Coordinate peer review activities for the medical staff.
Assist in orienting new personnel to quality outcomes processes.
Participate in and lead Quality Plus teams when requested.
Participate in Institute for Healthcare Improvement activities.
Complete continuing education to improve job performance.
Contribute to a positive work climate and department and hospital team effort, perform related responsibilities as directed, and greet guests according to Guest Excellence principles.
Be available for call back and overtime as required by the hospital.

Desired Qualifications

A Bachelor of Science in Nursing is preferred.
AHA Basic Cardiac Life Support is recommended.

Category:

Professional

City:

Jackson

State:

Tennessee

Shift:

8 - Day (United States of America)

Job Description Summary:

Responsible for assisting the Quality Outcomes Manager with medical staff quality improvement activities: outcome measurements, knowledge of relationships between process and outcomes, and outcome indicators relating to DRG’s. Must be able to perform data collection pertinent to patient outcomes and rights and medical staff rights and ethics. Must have an understanding of the continuity of care, reimbursement issues, clinical path development, and variation analysis. Under general direction, gathers and assembles data for the medical staff. Prepares and presents findings to the medical staff departments and committees. Represents the Medical Affairs Division at medical staff meetings. Works well independently and appropriately prioritizes job duties. Minimum of Associate Degree in Nursing or Allied Health Field required BSN preferred. Current licensure as a Registered Nurse or Allied Health Professional. Minimum of 3 years experience in the area of clinical expertise. Under direct supervision of the Quality Outcomes Manager, the Quality Outcomes Specialist will be responsible for assigned shifts, five days a week. The Quality Outcomes Specialist works closely with the Quality Outcomes Manager to meet the overall objectives and needs of the Quality Outcomes Improvement Department. The employee is subject to call back and overtime as required by the hospital.

Responsibilities

Attends numerous medical staff meetings as assigned.
Establishes a system for identifying the caseload of patients to be reviewed.
Gathers data from various sources for the quality of patient care review, then enters into the database.
Keeps Midas data current, complete, and accurate in order to reach meeting deadlines.
Assemble, summarize and present quality information data at medical staff meetings.
Information presented in addition to quality improvement data includes, but is not limited to risk management, utilization review, core measure data, and infection control.
Advises appropriate parties of recommended corrective action generated from the medical staff departmental meeting.
Informs the Quality Outcomes Manager/Quality Outcomes Director/Medical Director of quality activities and any opportunities for improvement discussed in medical staff meetings in their absence.
Prepares special reports.
Designs, completes and presents studies as requested.
Reviews individual charts as requested by the Quality Outcomes Manager, Director, Risk Management, Medical Director, COO or CEO.
Prepares information for outside reviews, fair hearings, and other activities as deemed necessary for the improvement of quality for the medical staff.
Informs the Director and Quality Outcomes Manager of quality activities and any opportunities for improvement discussed in medical staff meetings in their absence.
Prepares profiles for medical staff.
Coordinates peer review activities for the medical staff.
Assists in orienting new personnel in quality outcomes processes.
Participates in and acts as a leader of Quality Plus teams when requested.
Participates in the Institute for Healthcare Improvement activities.
Completes continuing education for improvement of job performance.
Contributes to a positive work climate and overall team effort of the department and hospital, performs any related responsibility as required or directed and greets guests in accordance with our Guest Excellence principles.
Performs related responsibilities as required or directed.

Qualifications

EDUCATION: Minimum of Associate Degree in Nursing or Allied Health Field required BSN preferred. Minimum of 3 years experience in the area of clinical expertise.
LICENSURE, REGISTRATION, CERTIFICATION: Current licensure as a Registered Nurse or Allied Health Professional. AHA Basic Cardiac Life Support recommended.
EXPERIENCE: Knowledge of accepted clinical procedures as acquired through 3 years of clinical experience. Knowledge of the assessment of data, planning, and coordination of care that will impact the fiscal management of patient care as acquired through on the job training. Knowledge of hospital policy and operations, medical and nursing staff procedures, hospital and community resources as acquired through on the job training.

NONDISCRIMINATION NOTICE STATEMENT

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

About the Company

West Tennessee Healthcare

Public, nonprofit hospital system with centers

West Tennessee Healthcare is a public, not-for-profit health system based in Jackson, Tennessee, anchored by Jackson-Madison County General Hospital with 635 beds and several centers of excellence, including Women and Children, Cancer, Emergency, Rehabilitation, and Heart care. Care is delivered through a network of facilities offering inpatient, outpatient, emergency, and specialty services, with centers coordinating to provide comprehensive treatment across the region. It differentiates itself by its not-for-profit, community-focused model and integrated centers of excellence under one regional system, rather than a for-profit, multi-provider setup. Its goal is to provide broad, community-focused healthcare across West Tennessee through an integrated hospital network, ensuring access to acute, specialty, emergency, rehabilitation, and cancer and heart services for residents in the area.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Jackson, MS
Founded: 1950

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