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State Street

Holds assets for institutions and runs index funds

Consulting Program Manager

Program ManagementUpdated on Nov 9
Full-timeIn-person

About the Job

Requirements

  • At least 10 years of experience leading large, complex programs, including end-to-end ownership and accountability for execution, delivery, and measurable business outcomes.
  • Ability to translate complex or ambiguous business challenges into clear program strategy, integrated workstreams, and executable plans.
  • Experience leading multi-workstream, cross-functional programs involving senior stakeholders across multiple business or functional areas.
  • Experience establishing and managing program governance, including steering committees, executive decision forums, escalation processes, and program controls.
  • Ability to align senior stakeholders with competing priorities, influence without direct authority, constructively challenge perspectives, and drive decisions and accountability.
  • Experience leading organizational change and transformation across complex stakeholder groups.
  • Ability to anticipate and manage risks, issues, interdependencies, milestones, and competing priorities before they affect delivery.
  • Executive presence and communication skills, with the ability to adapt messaging and approach across senior sponsors, business leaders, operations, technology teams, and external partners.
  • Sound judgment and ability to connect information across workstreams, evaluate alternatives, and make decisions in ambiguous or changing environments.
  • Sufficient understanding of technology and operational dependencies to identify potential impacts, ask informed questions, and engage appropriate subject-matter experts.
  • Experience managing and integrating external consulting partners within broader programs.
  • Flexibility and openness to challenge, alternative perspectives, and changing priorities.

Responsibilities

  • Lead large, complex programs from initial definition and mobilization through execution, implementation, and delivery.
  • Own program outcomes end to end, ensuring objectives, scope, milestones, resources, dependencies, risks, and deliverables remain aligned.
  • Establish the program structure, operating rhythm, and delivery approach appropriate to each initiative.
  • Lead through hands-on delivery and oversight of delivery through others, depending on program needs and structure.
  • Maintain focus on measurable business outcomes, including financial benefit, improved risk profile, and improvements in client or employee experience, as applicable.
  • Apply lessons learned from previous programs to strengthen execution and anticipate challenges before they become issues.
  • Establish and maintain program governance, including steering committees, working groups, decision forums, executive reporting, and escalation processes.
  • Partner with executive sponsors and senior stakeholders across business and functional areas to create alignment, drive decisions, and maintain accountability.
  • Prepare and lead senior-level program discussions, translating complex information into clear issues, options, decisions, priorities, and actions.
  • Tailor communication and engagement approaches to the audience, program environment, and circumstances.
  • Proactively identify emerging risks, issues, interdependencies, and potential barriers to execution across the program.
  • Anticipate challenges and drive solutions before they materially affect program outcomes.
  • Connect information across workstreams, functions, and stakeholders to identify issues or dependencies that may not be immediately visible.
  • Use sound judgment to evaluate alternatives, solve problems, and determine when escalation or a change in approach is required.
  • Build trusted relationships with executive sponsors, senior business leaders, workstream owners, functional partners, and external consultants.
  • Lead change across complex stakeholder environments and help maintain alignment throughout program execution.
  • Listen actively and recognize stakeholder concerns, competing priorities, and potential resistance that could affect delivery.
  • Influence without direct authority and facilitate constructive challenge and debate to drive decisions and accountability.
  • Adapt communication style and program approach while maintaining focus on overall program objectives.
  • Manage external consulting partners, where applicable, and integrate their work effectively into the broader program.
  • Contribute to the continued development of State Street’s internal consulting and program management capabilities.
  • Apply program management practices across strategic, regulatory, product, operational, transformation, and technology-enabled initiatives.
  • Apply knowledge and lessons learned across programs rather than becoming dependent on a single area of subject-matter expertise.
  • Share effective practices that strengthen program execution across the broader team.

Desired Qualifications

  • Financial services experience.
  • Consulting or client-facing experience.
  • Experience leading strategic transformation, operating-model, regulatory, product, or technology-enabled programs.
  • Big Four or management consulting experience.
  • Project or program management certification.

About the Company

State Street

Holds assets for institutions and runs index funds

State Street holds and services investments for pension funds, insurers, fund companies, and other large institutions, and it also runs index funds through State Street Investment Management. It launched the first US-listed exchange-traded fund, the SPDR S&P 500 ETF Trust, in 1993, and in 1924 it became custodian of the first US mutual fund. As a custody bank, it safekeeps clients' stocks and bonds, completes their trades, calculates what their funds are worth, and lends their securities to other investors. It earns fees on the assets it services and manages, plus income from currency trading and from interest on client cash. State Street traces its roots to a bank chartered in 1792 and is based in Boston, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Boston, MA
Founded
1792

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