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Walmart

Sells groceries and essentials in stores and online

Optical Manager - Licensed

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeNashville, TN, USAIn-person

About the Job

Requirements

  • Complete two or more years of college, or have one year of retail experience and one year of supervisory experience, or have two years of general work experience including one year of optical experience.
  • Maintain an NPI number and active state licensure as required by state regulations.
  • Register and maintain Optician in Charge status as required by state regulations.
  • Maintain active state licensure and/or registration, including continuing education requirements.

Responsibilities

  • Drive Vision Center sales by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and sales forecasting, and assessment of economic trends and community needs.
  • Model, enforce, and guide Associates on customer service approaches and techniques to resolve customer needs, complaints, and issues within company guidelines and standards.
  • Oversee implementation of and participate in community outreach programs, encouraging Associates to serve the community.
  • Ensure Vision Center compliance with company and legal policies, procedures, and regulations by analyzing reports; implementing and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans; providing guidance on company programs and strategic initiatives; and directing Associates to protect confidential information, documentation, and records.
  • Provide supervision and development opportunities for Vision Center Associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting belonging in the workplace.
  • Ensure quality eyewear provision by consulting with and educating customers, selecting products based on customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repairs, and maintaining optical equipment.
  • Uphold the Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing company policies and procedures, and suggesting resolutions.
  • Coordinate, complete, and oversee job-related activities and assignments by developing stakeholder relationships, supporting plans and initiatives to meet customer and business needs, communicating goals and objectives, measuring progress, addressing improvement opportunities, demonstrating adaptability, and promoting continuous learning.
  • Ensure compliance with company policies and procedures and support company mission, values, and ethics by implementing action plans, using and supporting the Open Door Policy, and guiding the application of these principles in business processes and practices.
  • Build high-performing teams, embrace differences, create a workplace where Associates feel supported and connected, and create opportunities for Associates to thrive and perform.
  • Work collaboratively, build trusting relationships, and communicate with impact to motivate and influence.
  • Attract and retain talent, empower and develop talent, and recognize contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company’s goal of making a positive impact and creating belonging.
  • Act humbly, self-awarely, honestly, fairly, and transparently.
  • Deliver results while putting customers first, adapting to how, where, and when they shop, and applying EDLP and EDLC business models to plans.
  • Make decisions based on data, insights, and analysis; balance short- and long-term priorities; and consider customers, Associates, shareholders, suppliers, business partners, and communities in planning.
  • Display curiosity, learn, take calculated risks, demonstrate resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • Experience supervising Associates.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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