Client Relationship Senior Manager - Retail Media
About the job
- At least 6 years of experience in sales, media, or retail.
- At least 2 years of experience with a track record of leading successful sales teams.
- Demonstrated experience leading quarterly business reviews, tailor-to-the-buyer sessions, and joint business planning for a C-suite audience.
- Proven ability to foster partnerships with merchandising partners.
- Meet and exceed annual revenue targets by developing and advancing current and future-looking partnerships.
- Develop and coach the sales team to deliver data-driven strategies to clients.
- Provide account-level annual forecasting, account book development, and delegation of quota across the team.
- Advocate for the Voice of the Customer across the organization to build a best-in-class retail media network.
- Provide accurate account-level forecasting for annual and period-level cadences with minimal call variance.
- Develop partnerships with the merchandising team as a Category Captain.
- Provide mentorship for advertising sales and cross-functional teams.
- Develop demand generation and account penetration strategies, including tracking relevant sales metrics such as deal slippage, response rates, and win rates.
- Provide support for client escalation needs.
- Provide guidance for Client Partners on quarterly business review, tailor-to-the-buyer, and Lunch & Learn strategies.
- Attend industry conferences and co-present client case studies on Collective and client work.
- Attend client meetings and travel for clients as needed for tailor-to-the-buyer sessions, quarterly business reviews, and Lunch & Learns.
- Develop broker relationships.
- Continuously monitor, learn, and develop knowledge of the retail media landscape.
- Attract, hire, and retain top advertising sales leaders.
About the company
Albertsons runs supermarket chains across the United States, selling groceries, fresh food and household goods under regional banners such as Safeway, Vons, Jewel-Osco, ACME and Shaw's. Instead of one national brand, it keeps local store names that shoppers have used for decades and stocks its own labels such as Signature Select and O Organics next to national brands. Customers shop in stores or through its apps and websites for curbside pickup and home delivery, with digital coupons and rewards tied to the Albertsons for U loyalty program. It earns money mainly from retail sales in stores and online, plus fuel and advertising sold to consumer brands. Albertsons was founded in 1939 and is based in Boise, Idaho.
Company Size
10,001+
Company Stage
IPO
Headquarters
Boise, Idaho
Founded
1939
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Simplify's Take
What believers are saying
- Union contracts set pay: a July 2026 Southern California deal with UFCW locals averted a strike by 47,000 grocery workers.
- Stores are still getting money: $900 million of capital spending funded 38 remodels and 7 store openings through September 2026.
- Loyalty runs deep: Albertsons for U counted 48.7 million free and paid members as of November 2025.
What critics are saying
- Core grocery is shrinking: identical sales fell 0.8% in both fiscal 2026 quarters, and the yearly outlook was cut.
- Cost cuts are coming: an October 2026 business review targets a cost structure the CEO says the company cannot afford.
- Labor talks have stalled: Washington state bakers union negotiations broke down in July 2026 after about a dozen meetings.
What makes Albertsons unique
- Pharmacy sits inside most stores: Albertsons ran 1,728 in-store pharmacies across 2,270 stores as of February 2025.
- It makes and moves much of its own stock: 19 manufacturing plants and 22 distribution centers supply its stores.
- Online ordering is its fastest growing channel: digital sales rose 11% in the quarter ended September 2026.
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Benefits
Health Insurance
Dental Insurance
401(k) Retirement Plan
Flexible Work Hours
Paid Vacation
Growth & Insights and Company News
6 month growth
12%1 year growth
12%2 year growth
12%Kroger and Albertsons have made senior technology hires as they compete with Amazon and Walmart in the evolving grocery market. Technology has fundamentally changed grocery shopping, with customers now able to order from multiple delivery services, Amazon, Walmart, and Target. Albertsons appointed Meg Whitman as executive chair of its board, a newly created role. Whitman previously led eBay from 1998 to 2008, growing annual revenue from $30 million to over $8 billion. She also headed Hewlett-Packard from 2011 to 2018. Whitman will advise CEO Susan Morris on operations and strategy as Albertsons streamlines operations around AI technologies and improves customer experience across stores and digital channels. The Food Industry Association notes that real-time data, automation, and AI have become essential for success.
Albertsons Media Collective has integrated with Criteo to bring sponsored product discovery to its AI-powered conversational search feature. The partnership enables brands to connect with shoppers during meal planning and basket building through naturally surfaced advertisements within product carousels. The integration allows eligible sponsored products to appear within AI-driven conversational search results, helping advertisers engage customers closer to the point of purchase. Over 85% of Albertsons' AI-powered conversations begin with open-ended or exploratory questions, creating opportunities for brands to introduce products during discovery moments. Albertsons Companies operates over 2,200 locations across 35 states and the District of Columbia. Criteo, a global commerce intelligence platform built on proprietary data from over $1 trillion in annual sales, marks Albertsons as its first retailer to integrate sponsored products into an AI-powered shopping assistant.
Albertsons is closing additional stores and cutting jobs nationwide following the collapse of its $24.6 billion merger with Kroger. The Boise-based grocery chain, which operates Safeway, Vons and Pavilions, has shut roughly 20 stores in 2025. Recent closures include Vons locations in Escondido and Redlands, California, eliminating 135 jobs, and stores across Texas and Washington, DC, affecting over 200 workers. The company is pivoting to cost-cutting measures, including automation and artificial intelligence investments, as it competes with Walmart and other low-cost operators. A federal judge blocked the merger in 2024, ruling it would reduce competition and raise prices. Kroger and Albertsons spent approximately $1.5 billion pursuing the deal. Albertsons' stock has declined over the past year as it restructures operations independently.
Major US supermarket chains are closing underperforming stores and warehouses as they compete with big-box retailers like Walmart and Target. Kroger is closing three California locations in March, laying off 171 workers, following the closure of nine fulfilment centres and elimination of 1,700 jobs in November 2025. Albertsons is shutting two North Texas supermarkets and laying off 138 workers by 25 April, adding to 20 closures in 2025. The company also closed 12 Safeway locations across Colorado, Nebraska and New Mexico in November 2025 and eliminated 380 corporate office positions. Ahold Delhaize USA announced it would close six e-commerce fulfilment centres in Pennsylvania and Virginia, transitioning to store-based fulfilment. Despite closures, chains maintain they remain committed to their markets and continue opening new locations.
Albertsons is closing a Vons supermarket in Escondido, California, by 1 May, laying off 65 employees. The store's pharmacy will shut earlier on 16 April. The company cited underperformance and failure to meet financial expectations as reasons for the closure. The closure follows Albertsons shutting 20 locations in 2025, including 12 Safeway stores across Colorado, Nebraska and New Mexico in November. The company also eliminated 380 corporate jobs in Arizona and California last year. Supermarket chains continue struggling against big-box retailers like Walmart, which controls 23.6% of the US grocery market. Grocery chains face rising costs, changing consumer preferences and unfavourable lease rates. Kroger recently closed three California stores and nine fulfilment centres, eliminating about 1,700 jobs.