Account Specialist

Job Description

We are seeking a highly organized, results-driven individual with a proven track record of customer engagement to join our team as an Account Specialist. The Account Specialists are responsible for marketing and transitioning property management companies to our industry-leading software solutions across the United States and Canada, building value for our clients by providing a high level of service.

If you are passionate about working in a client-facing role with a team environment, this is a perfect opportunity to thrive in a high-growth industry. We are looking for the highest level of integrity, resourcefulness and commitment to customer satisfaction, whether in identifying and engaging new customers or maintaining and expanding relationships with existing accounts. The Account Specialist must be willing to project a positive image of our brand and build value for our clients by providing a high level of service.

Industry: This position is part of our residential division, which provides communication solutions in both print and digital formats to condominiums, cooperatives, and homeowner associations throughout the United States and Canada.

Responsibilities: Our Account Specialists are responsible for maintaining important customer relationships. Successful candidates must be able to think analytically and creatively, follow up on sales leads, implement new customers, conduct trainings, recommend strategies, communicate solutions and identify new opportunities for the customers we serve. Other key responsibilities include: 

• Learning the comprehensive features of our platforms and services
• Understanding client processes and workflows
• Using system tools to customize the platform in order to meet business and market needs for clients
• Learning state laws related to the industry and implementing features for clients
• Meeting client launch deadlines
• Maintaining ongoing client relationships and implementing new product features for existing clients to enhance user experience
• Promoting our company reputation and values through personal appearance, presentation skills, resourcefulness, and integrity
• Other projects as assigned

Qualifications

Experience: Candidates must have at least 1-3 years of professional experience in client-relationship management or account management.

Education: A bachelor’s degree from an accredited four-year college or university is preferred. Equivalent work experience, with excellent references, will also be considered.

Personal Attributes: Candidates must be motivated and exhibit exceptional interpersonal and organizational skills, as well as time management skills. Other relevant attributes include:

• Excellent verbal and written communication skills
• Honest and trustworthy
• Strong communicator
• Professional appearance
• Persistent and engaging
• Good listening skills
• Thorough and detail-oriented
• Self-motivated; capable of working independently
• Ability to travel
• Problem-solver
• Team player

Technical Skills: Candidates must have strong general office skills, including proficiency with Microsoft-based operating systems, excellent internet knowledge, and other common tools, including the following:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Working knowledge of database systems

Other: We work in a modern, technologically advanced office environment that promotes a courteous, collaborative culture. We offer a full benefits package that includes medical, dental, life, and long-term disability insurance; 401(k) with matching; paid holidays and paid time off. We also offer generous opportunities for continuing work-related education and career advancement. Uhlig LLC is an equal opportunity employer.

No agency inquiries accepted.

Additional Information

Compensation:  Salary
Benefits:             Comprehensive benefits package
Location:            Overland Park, KS
Travel:                0% - 10% travel

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