Full-Time

Lead Site Reliability Engineer

Security

Confirmed live in the last 24 hours

Klaviyo

Klaviyo

1,001-5,000 employees

Marketing automation for e-commerce businesses

Data & Analytics
Consumer Software

Compensation Overview

$188k - $282kAnnually

Expert

Boston, MA, USA

Category
DevOps & Infrastructure
Site Reliability Engineering
Required Skills
Bash
Kubernetes
Python
MySQL
Ruby
Postgres
AWS
Go
Terraform
Redis
Development Operations (DevOps)
Linux/Unix
Cassandra
Django
Requirements
  • Solid 10+ years of experience in the SRE/Devops field
  • BA or BS Degree in Computer Science, related field, or equivalent experience
  • Ability to handle yourself in outage situations and to drive failures to root cause analysis and prevention of future issues
  • Understanding of Linux (we run Ubuntu) and all layers of the networking stack
  • Experience working on an engineering team building software
  • Experience writing code using best practices in a language such as Python, Ruby, Go, etc.
Responsibilities
  • Ship foundational services to enable Klaviyo engineering to move faster with confidence
  • Design and develop systems and processes that enable highly available & scalable systems
  • Achieve break-throughs in systems throughput by identifying and eliminating bottlenecks
  • Leverage technology such as Python, AWS, Django, Kubernetes, Bash, Terraform, MySQL, Redis, Cassandra, Postgresql to advance Klaviyo’s platform
  • Champion best practices by actively collaborating with other teams in a culture that values whiteboarding and technical design review
  • Contribute to the company in multiple areas, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo.
  • Design, write and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo’s services
  • Participate in periodic on call duties with a focus on solving issues when they are discovered, preventing recurrences and minimizing alert fatigue
  • Implement architectural improvements to achieve breakthrough results in Klaviyo systems’ operational scalability and reliability.
  • Work hand-in-hand with product-facing engineers and other SREs to ship impactful code
  • Perform quantitative analysis to understand and scale Klaviyo systems
  • Uncover and advocate for preventative, upstream solutions with internal stakeholders
  • Evangelize Site Reliability best practices across the engineering organization

Klaviyo offers marketing automation and customer data management tools tailored for e-commerce businesses. Their platform enables companies to collect and analyze customer information to create personalized marketing campaigns, including email and SMS outreach. Unlike competitors, Klaviyo focuses specifically on e-commerce and operates on a subscription model that scales with business needs. The company's goal is to help e-commerce businesses build stronger customer relationships and drive growth through data-driven marketing.

Company Stage

IPO

Total Funding

$757.3M

Headquarters

Boston, Massachusetts

Founded

2012

Growth & Insights
Headcount

6 month growth

3%

1 year growth

22%

2 year growth

41%
Simplify Jobs

Simplify's Take

What believers are saying

  • Klaviyo's successful IPO and substantial funding, including $1.478B, provide strong financial backing for future growth and innovation.
  • The launch of Klaviyo AI and its continuous feature expansion position the company as a leader in AI-driven marketing automation.
  • Strategic partnerships, such as with Nosto and LiftEngine, enhance Klaviyo's ecosystem and offer clients comprehensive solutions for personalized marketing.

What critics are saying

  • The competitive landscape in marketing automation is intense, with rivals like ConvertKit and Amazon's Buy With Prime posing significant threats.
  • Rapid expansion and the integration of new features may lead to operational challenges and potential service disruptions.

What makes Klaviyo unique

  • Klaviyo's deep integration with e-commerce platforms like Shopify and its focus on personalized marketing automation set it apart from broader marketing automation tools.
  • The company's robust AI suite, including features like Flows AI and review sentiment analysis, offers advanced capabilities that many competitors lack.
  • Klaviyo's Partner Programs connect businesses with expert agencies, enhancing the platform's usability and customer satisfaction.

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