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JP Morgan Chase

Runs a consumer bank and an investment bank

Lead Technical Program Manager

Program ManagementConfirmed live in the last 24 hours
Full-timeJersey City, NJ, USA$147.3k - $200kIn-person

About the Job

Requirements

  • At least 5 years of experience or equivalent expertise in technology program management demonstrating delivery at scale.
  • Ability to independently lead complex programs end-to-end, from strategy and mobilization through execution and adoption.
  • Proven success leading large-scale programs spanning multiple teams, technologies, organizations, and stakeholders.
  • Strong executive presence and communication skills to translate complex technical and delivery topics into concise narratives, decisions, risks, and recommendations.
  • Strong technical fluency across modern enterprise technologies, systems, platforms, and digital tools to partner with engineering and architecture organizations.
  • Deep expertise in program governance, risk management, dependency management, delivery health, mitigation, escalation, and contingency planning.
  • Strong strategic and analytical capabilities, including experience establishing data-driven delivery metrics, key performance indicators, dashboards, and management information to evaluate performance and support decision-making.
  • AI fluency and intellectual curiosity, with the ability to identify and evaluate opportunities to apply AI, automation, and agentic capabilities to improve program execution, operational efficiency, and stakeholder transparency.
  • Ability to identify high-value AI and agent-assisted use cases, define measurable outcomes, and partner with technical and control teams to evaluate feasibility, integration considerations, governance, risk, and operating impacts.

Responsibilities

  • Own strategy and execution for large-scale, multi-year technology programs, translating strategic objectives into execution plans, milestones, dependencies, investment priorities, and measurable outcomes.
  • Operate independently with senior-level judgment, establishing structure, governance, operating models, and execution strategy for broad objectives and complex problems.
  • Establish program governance and operating cadence, including objectives and key results/key performance indicators, executive steering, financial tracking, risk and dependency management, decision forums, and delivery transparency across multiple workstreams.
  • Develop and drive integrated program plans across internal teams and vendors, including technical requirements, sequencing, resourcing, milestones, and dependencies.
  • Drive execution and accountability across multiple teams and workstreams, identify delivery gaps, resolve cross-organizational dependencies, and ensure commitments produce measurable outcomes.
  • Partner with engineering, architecture, product, cyber, infrastructure, operations, and business leadership to define scope, technical strategy, value, success measures, and delivery approach.
  • Manage program risk, controls, dependencies, and delivery health; identify issues early, establish mitigation and contingency plans, and drive escalation and decision-making.
  • Influence senior stakeholders across organizational boundaries, navigate competing priorities, challenge constructively, and create alignment.
  • Provide executive-level reporting and insights using data, metrics, visualization, and concise narratives to communicate program health, progress, risks, trade-offs, decisions, and recommendations.
  • Champion AI fluency, automation, and responsible adoption of agentic capabilities; identify opportunities to improve program delivery, portfolio insights, risk identification, reporting, stakeholder communications, and operational efficiency.
  • Drive experimentation and continuous learning with engineering, architecture, product, and control stakeholders to evaluate emerging AI and agentic capabilities, establish measurable use cases, and scale approaches that demonstrate value.

Desired Qualifications

  • Experience leading firmwide or enterprise-scale technology initiatives across multiple organizations, platforms, or lines of business.
  • Experience operating within a large, complex, highly regulated technology environment.
  • Advanced executive communication and storytelling skills to communicate strategy, program health, technical complexity, risks, trade-offs, and decisions clearly.
  • Strong senior stakeholder management, influence, negotiation, and conflict-resolution capabilities.
  • Experience establishing or improving program management operating models, governance standards, portfolio management practices, and reusable execution frameworks.
  • Experience leveraging data visualization, automation, AI, or emerging technologies to improve program and portfolio management.
  • Bachelor’s degree in Business, Engineering, Information Technology, Computer Science, or a related field; a master’s degree and/or relevant professional certifications such as PMP or Agile is preferred.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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