Senior QA Analyst

About the Role

As a QA Analyst, you will take ownership of the testing process for complex software systems. Working closely with product owners, engineers, and other stakeholders, you will lead testing initiatives, champion quality practices, and contribute to the continuous improvement of our development lifecycle. Your deep understanding of testing methodologies, risk identification, and user advocacy will ensure that we deliver robust and reliable software solutions.

In your tool bag:

• Define and execute testing strategies to ensure comprehensive coverage and quality for product features and releases.
• Collaborate with cross-functional teams to define acceptance criteria, align on release readiness, and resolve issues effectively.
• Identify risk areas throughout the SDLC and advocate for solutions that optimize quality and user experience.
• Develop, maintain, and improve testing artifacts, ensuring accessibility and relevance for the team.
• Drive root cause analysis of incidents and implement solutions to prevent recurrence.
• Mentor and guide team members, sharing expertise and fostering a growth-oriented environment.
• Advocate for Agile principles and contribute to the continuous improvement of the SDLC process.
• Contribute to organizational QA initiatives, collaborating with guild members to align practices and achieve shared objectives.

You have experience with:

• Extensive experience in software testing, with a strong understanding of SDLC and Agile methodologies.
• Proven ability to develop testing strategies and lead testing efforts for complex projects.
• Expertise in various testing methodologies, including context-driven, shift-left, and shift-right approaches.
• Strong analytical skills to evaluate requirements, identify risks, and define test coverage.
• Exceptional communication and collaboration skills, with the ability to influence and align cross-functional teams.
• Experience mentoring and coaching team members, driving quality advocacy across teams.
• Hands-on experience with mobile, backend, and performance testing tools.

Bonus Points:

• Passion for innovation and the ability to think critically about testing processes and tools.
• A collaborative mindset that enables you to build strong relationships across teams.
• Demonstrated leadership in driving quality initiatives and mentoring peers.
• Proactive approach to identifying gaps and inefficiencies, with a track record of delivering solutions.

At Fetch, we’ll give you the tools to feel healthy, happy and secure through:

• Equity for everyone
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
• Continuing Education: Fetch provides ten thousand per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. 
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. 
• Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
• Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.