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All Accor

Global hotel management, franchising, loyalty program

Bilingual Service Attendant - English

Hotel Guest ServicesUpdated on Nov 11
Full-timeGuarulhos, State of São Paulo, BrazilNo salary listedIn-person

About the Job

Requirements

  • Advanced English is required.
  • The schedule is 5 days on and 2 days off, totaling 40 hours per week.
  • The position is permanent employment under Brazil's CLT labor regime.

Responsibilities

  • Handle internal and external requests within Guest Service.
  • Support guests and the Welcome Desk with administrative processes.
  • Focus on service excellence and personalization.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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